Contact Idle Factory Tycoon Support

by Diddlyumpcious

This game was great. I’m not the type of person to spend money on games like this, but I will watch some ads to support them. But this recent update is a scam. They added quests which isn’t a bad thing if they did it right. Right now none of them are hard. All they do is slow down progress for no reason (read: make you spend money). And after you complete these quests you get to wait at least an hour, up to THREE DAYS to continue to progress to the next zone. I was easily able to get to the last zone in a couple hours at most. Now it’ll take me four or five days. Of course if I just spend ridiculous amounts of money I can bypass this. All this update did was add “features” with the sole purpose of spending money or watching even more ads. It was already fairly excessive the amount of ads you had to watch to boost your stuff. This is a joke of an update and not the first time they’ve ruined this game on an update. At least in the past they fixed it (only took months). Disgraceful.

by Hitter412

This was something fun to check up on on lunch or whenever I had a minute. It was fun ungrading products and buying new benches. I had gotten four factories to unlock, now they’ve split the each factory into 6 sub-factories and now you need to watch 8 30 second adds each to max out your boost, meaning I’d have to watch roughly 96 minutes of ads a day just to keep my boost filled, that’s not counting th ads to speed up each factories product upgrades which are available every hour. They lost me on this update. It was a fun little thing to do with a moment of free time. I have work and a family and other things to do. I can’t devote two hours a day to mining as revenue for the devs. The worst part was they advertised the update as “we added 24 new factories!” No you didn’t, you just split up what everyone already had and had unlocked into smaller factories. Let me know if you ever change it back. I’ll come back

by Ggrreviewer

First off, I do find the game somewhat enjoyable, but my recent experience with support has nearly ruined the entire game experience for me.

I recently purchased the no ad upgrade and discovered a detrimental effect to gameplay. Prior to the purchase, you could watch 15 ads for a reduction of 7.5 hours on the product upgrades. After the purchase, you are only able to to press the button 5 times for a reduction of 2.5 hours.

This was brought to the attention of Kolibri and I was informed this was a balancing effort for the purchase.

Unless the purchase directly explains there is going to be a 67% reduction in efficiency for the product upgrades, a purchase description of “Direct advantages without watching ads” should imply you would get the same benefits with no reductions.

After several days attempting to address this issue with Kolibri, I would never recommend this purchase to anyone and would also recommend people avoid this company in general if this is what they view as appropriate behavior from a business.