Contact Epub Reader Support
Company Name: Junjie Ruan
About: Epub Reader, providing a smooth ebook reading experience. Support viewing CHM,
EPUB, PDF, RTF.
Epub Reader Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: junjie_ruan@163.com
3 Most reported problems 😔💔
Very deceptive and frustrating
by Seagirlc
I borrowed an ebook from the library which is only available on ePub. Signed up for a “free” 5 day trial but had to input my credit card. After doing so your site did not open the ebook but instead opened up a long list of icons for apps I either already have on my phone or am not at all interested in. I still cannot access the ebook I borrowed.
Now you have my credit card information but I want to CANCEL this and NOT be charged for something I cannot use.
Your site is very deceptive and not user friendly. Borrowing books from a library should be free no matter what platform they are on. I’ve used Kindle for years and been very happy with that. ePub is a scam.
Does not open .rar files, even after purchase.
by Studioelcondor
I wanted to open images manga files compressed as .rar. I purchased the app but does not open .rar files. .zip files opened but it decompress the file and creates another folder, where images are listed as an individual image file. There is no option to view two files at once and the opening direction. No point in downloading the app, nor purchasing it.
No ‘pro’ features at all
by BMP7777
No dark mode and no pro features of any kind. I don’t mind paying for premium features but this is the kind of thing that makes me not want to pay. Free e readers have more features than this one. Absolute basic reader. Not even worth the two bucks
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