Contact Lomograph Support
Company Name: Super Basic, LLC.
About: Lomograph turns your regular photos into experimental and creative analog film
pictures. If you are looking for an easy to use app that transforms your
favorite digital photos into nostalgic memories, then look no further! Lomograph
has everything you need to reproduce the same style of vintage cameras by
applying light leaks, retro filters, analog date stamps and special effects.
Lomograph Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Lomograph - Retro Photo Editor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lomograph - Retro Photo Editor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Super Basic, LLC.
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
Fix the bug or reimburse customers
by Pvtpyl
I purchased a pack of filters two months ago and noticed that I now no longer have access to them, and instead am prompted to purchase a $25 subscription. I have already purchased (as in PAID FOR THEM.......WITH MY MONEY) these filters, so I either need access back or I need to be reimbursed for the pack that I did buy.
Note: clicking “restore purchases” prompts a pop-up which reads “Error! Restore Failed. Please, try again.” I have tried logging out & back in to my App Store, deleting and re-downloading the app, turning my phone off & back on again - every time the same error message pops up.
Editors/creators/whoever handles this - FIX the bug or reimburse me and the other customers that have paid for packs of filters. I didn’t DONATE my money to your company/app, I PURCHASED a product for myself. Please fix it.
Stupid
by Hailey Pippin
So I downloaded this app and didn’t really like it so wanted to cancel before getting charged after my 3 day free trial. Well turns out I still got charged, but when I go to the app now it says start your free 3 day trial which since I basically paid (even though I didn’t want to) wouldn’t you think I would actually be able to use the app? I’ve also sent them an email and no one has gotten back to me which it’s been three days now since I’ve sent the email. I’m very angry and disappointed to say the least...
Paying extra to apply your own dates.
by KXRIELY
I think that paying extra to apply your own dates is totally unnecessary. Especially since we already have to pay for other filters that are only available to us temporarily. I think you guys should revert it back to the old style, when you didn’t charge to JUST change the date on YOUR OWN pictures.
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