Contact Visa Airport Companion Support
Company Name: Dragon Pass Company Limited
About: Enhance your travel experience with the Visa Airport Companion app
Visa
cardholders with an eligible Visa card issued in Latin America & the Caribbean,
Canada and Central Europe, Middle East & Africa can elevate their airport
experience with the Visa Airport Companion App.
With access to lounges
worldwide, your Visa Airport Companion app has you covered.
Visa Airport Companion Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Visa Airport Companion. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Visa Airport Companion. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Visa Airport Companion Website
Privacy Policy: https://visalatam.dragonpass.com.cn/offline-package/html/banner/Privacy-Policy/en_US.html
Developer: DragonPass Company Limited
77.27% Contact Match
Developer: DragonPass Company Limited
E-Mail: [email protected]
Website: 🌍 Visit Airport Companion Website
Read 3 Customer Service Reviews 😭😔💔
DragonPass is a joke, rejected by 2 lounges in NY JFK airport
by Jtooo
I was at New York JFK airport today. My membership is the Visa Airport Companion powered by DragonPass (comes with a premium Visa card). I tried accessing both Virgin Atlantic clubhouse and Prime class lounge in JFK airport and got rejected at the entrance both times. I was told they do not accept DragonPass (even though the app show those lounges in the list).
This is ridiculous! Such an embarrassing and frustrating experience. Waste of my time and money to get this pass and the credit card in the first place, and also to walk around in the airport to different lounges to get rejected!
Terrible App. Intentionally designed to work badly to discourage use.
by A@A@A@ Frustrated
1. Constantly Logs Out.
2. Face Id does not work even after you set it up. This has been a known problem by the developer for years.
3. Now with the constant logging out it requires 2FA which requires you cell phone service while roaming which is not always available or may require you to turn on roaming.
Its intentionally designed to be terrible to discourage use. Areas where this app is prevalent have the longest check in times and lines at lounges due to logging out and MFA issues.
Won’t allow me to sign up
by What The Hello?
I have been trying to sign up using my Visa card but it keeps saying that my credit card has expired/not active. I have been using the credit card for over a week now. No support from Dragon Pass as well. The function of taking a picture of your card does not work. It just holds the green square but does not take the picture nor is there a button take the picture.
Have a Problem with Visa Airport Companion? Report Issue
Why should I report an Issue with Visa Airport Companion?
- Pulling issues faced by users like you is a good way to draw attention of Visa Airport Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Visa Airport Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Visa Airport Companion.
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