Contact State Statute Federal Law Support

by Alarmtones

OK, I get it. It’s expensive to keep the statutes current, and to keep the app up to date as operating systems update. Sure, an annual subscription makes more sense in that context than a one-time purchase. The loser move was forcibly wiping the old app as part of an “update” with zero warning. You could have posted a notice or an annoying pop-up telling us it was no longer supported, and to switch over to the new app before an OS update renders the old app completely useless, and then just let it die in due course. But now it’s forced, and on top of that your users have to rebuild their favorites from scratch without being able to refer back to the old data. One terrible decision lost you a lot of goodwill earned from an otherwise excellent service.

by Jwr5184

Developer gets mad that people are calling it a scam, but here’s the problem. If you had paid for the old application you would receive push updates. The last push update nerfed the app after you updated with no warning, giving you the only option of downloading a new app and paying. No way to restore purchase of the prior app and charging people yearly, even a discount for the first year would have been nice.

I get that it’s a tedious service to update everything multiple times a year, but the way this was executed, even if necessary, was in poor taste. I hope the developer is taking heat from his PBA.

by 09ks

I do not mind paying the $2.99 a year for the subscription, hell I pay more for coffee in a day. However I refuse to do so because of the way this developer went about the sneaky “update” which wiped the old app and forces you to pay the $2.99. I thought maybe if I restored purchases maybe I would receive my old apps free for a year, nope. Developer should have advised existing customers of what the new update would do to the app. I understand that updates aren’t free and take time but the way the update was done was sketchy. I will just go with google which is free.