Contact All of Us Research Program Support
Company Name: Vibrent Health, Inc.
About: All of Us is a new research program from the National Institutes of Health. Our
goal is simple—to speed up health research and medical breakthroughs.
All of Us Research Program Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vibrent Health, Inc.
Verified email ✔✔
E-Mail: help@joinallofus.org
Website: 🌍 Visit All of Us Research Program Website
Privacy Policy: https://participant.joinallofus.org/api/serverasset/email/assetLocation?assetType=PRIVACY_POLICY&programCode=PMI&locale=en
Developer: Vibrent
3 Most reported problems 😔💔
Broken app
by Joerock97
The app itself has yet to ever load after the first time I logged in. It doesn’t matter how many times I completely close out the app and realize it, how many times I reboot my phone or what updates come out. I cannot open the app and get anything to show up. I am always forced to go into a browser to check in and depending on what I do it will still try to kick back to the app and repeat the same blank loading pages.
App is a disaster
by StephenAT
I’m glad to participate in the research program. It’s a great opportunity. The app, though, is essentially worthless. Nine times out of ten, login fails. And on the rare occasions when I am able to login, all of the pages either show nothing but a progress spinner or, more frequently, a “something went wrong” error message. The web site seems to have similar problems, so I assume their servers are just not up to the job.
Like All of US, the app continues to be non-functional
by Doug On A Bicycle
I am an early adopter of the Precision Medicine Initiative, and have eagerly followed it, fulfilling all of my data requests. I am also an old white guy, not quite dead, and wonder if there are thumbs on the scales of equality of opportunity in the All of US app.
I downloaded it again, tried it again, and deleted it again.
Have a Problem with All of Us Research Program? Report Issue
Why should I report an Issue with All of Us Research Program?
- Pulling issues faced by users like you is a good way to draw attention of All of Us Research Program to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a All of Us Research Program customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using All of Us Research Program.
