Contact SynthMaster One

Contact SynthMaster One Support

Published by on 2023-05-24

About: SynthMaster One iOS is KV331 Audio's first full blown universal synth app on iOS
platform. It's a powerful wavetable synth with an intuitive workflow.



How to Contact SynthMaster One Customer Service/Support

SynthMaster One Contact Information

Listed below are our top recommendations on how to get in contact with SynthMaster One. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SynthMaster One. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KV331 Audio



36.36% Contact Match

Developer: CyberStep, Inc.

E-Mail: [email protected]

Website: Visit SynthMaster One Website








Reported Issues: 4 Comments

4.7 out of 5

By Curtis Dana Elston

2 years ago

I'm using Windows 10 and the latest version of Cakewalk by Bandlab: Two issues I'm having. First is a stuck note. It's only in this one song...so far. This is not in any other synth I have. Second issue is once in awhile my Display blacks out, still playing the music though. I click in it and it all comes back. Weird!

By needHymn


Can't create custom wavetables

This synth has a fair number of built-in wavetables. However, I bought this synth thinking it would allow me to use a custom wavetable. And while it does have an option to import wavetables... This doesn't mean it'll import that wav file you recorded of another synth, and let you use that as a wavetable. That's what I figured. I figured wrong. Instead, it just closes the import window and says nothing, and nothing happens. I tried again and again. Long story short, you have to give it a very specific audio file, and they aren't really feasible to make by hand. You would need help from software that is specifically designed to create wavetables. Such software does not exist for iPhone, as of the time I'm writing this review. Literally doesn't exist. Some apps exist for iPad, but none for iphone. And since I'm on iphone exclusively, I'm just plain out of luck. There's legit no way for me to create a wavetable that synthmaster one would be willing to import. In trying to recreate a very specific sound from an organ at church. I haven't been able to recreate it with "synth one" by audiokit, so I came here looking for more powerful synth options. But without custom wavetables, this synth isn't a single smidgen better than the open source synth. If you are in iphone, and looking for a synth that more powerful than synth one, this honestly isn't it. Unless you get lucky and one of the built in wavetables is the exact sound you happen to need.



By Septimo73


Sneaky Double Charging

This app is a 5 star app hands down...and enough reviewers have said so that I don’t have to speak on it. But it’s business practices are shady at best and deserve 1 star for the doubling of charges they do in the IAPs section... If you purchase all banks separately , they charge you for whatever.. fine.. but then there’s a bundle snuck in there without any warning that you’ve already bought everything in this bundle.. and since reloading any one bundle requires you to do a fake repurchase, to then tell you: [you already purchased this wants to download it again for free?] to which I’d reply, “No,, I wanna download what I payed for already! It was never free..” So that practice description above is the way you get used to re downloading and restoring the your IAPs into other devices.. then while doing that,, if you accidentally tap that bundle purchase in the restoring process , the app will NOT notify you that you already own these and will proceed to charge your card 25 bux for everything you’ve already purchased. This must be where they make their bonuses. “ Looks like we caught another one boys! -Pints on me “ Finally you complain to Apple to get a refund, only to get told , “Not Eligible...” Which when translated says, “Cry Us A River........Twice!”



By sheepbun monster


Preset packs cause app to crash

I’ve purchased some preset packs in-app, and now the app crashes whenever I use the load random feature. Basically unusable for me since I rely on that feature in apps I use for my sound design work. And yes, clicking through the list manually is an option, but if there’s a load random feature, it should work. Really frustrating because I’ve tried to get a refund on these in-app purchases and was denied. I’ve had issues with in-app purchases in Synthmaster 2 as well, and had to use a refund there while I was troubleshooting (and their customer service wasn’t too helpful either unfortunately). Which means I’ve basically hit my refund cap just trying to deal with in-app purchases all from this developer. I really like Synthmaster One and 2. These apps are easily some of the best synths on this platform. But I can’t really recommend getting any in app purchases through them until they fix these issues. I’ll update my review and rating if these get fixed.




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