Contact Cupixel Support
Company Name: Cupixel
About: The world’s first all-in-one creativity app removes all obstacles from
creating art using augmented reality and expert artists’ instruction. Daily
class updates for beginners and experts covering everything from acrylic, to
pencil, to watercolor, and even shoes means there is something for everyone.
Cupixel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cupixel
Verified email ✔✔
E-Mail: contact@cupixel.com
Website: 🌍 Visit Cupixel Website
Privacy Policy: https://cupixel.com/privacy-policy
Developer: Cupixel Inc.
3 Most reported problems 😔💔
Does not work
by SmurfetAZ
The trace function is clearly a non-working element across many devices based upon other reviews and my own experience. Got no response from app’s trace function despite having high contrast between working surface and canvas. Got no response even after increasing lighting to resolve any potential shadows. There are no trouble shooting tips in the app and help is only available as an online chat (which is incredibly frustrating because not everyone can be crafting and hobbying during business hours). The app is clearly half-baked at this point and shouldn’t be a PAID item yet as the lack of both written troubleshooting instructions in the app for those of us with responsibilities during business hours and the number of people reporting issues demonstrates that we are the beta testers. Poor form, really poor form.
Does not work at all
by Potatowayto
I feel like some of these reviews are fake.
The app is filled with useless videos. They market their tracing feature but it is almost impossible to find. You have to scroll to the bottom of the app & buy a subscription to even use it. You upload a picture from your camera roll, then the app changes is to this really weird a difficult black and white image that removes tons of details or mushes them together (I even adjusted the settings to max details), then when you finally get to the tracing part your photo will not show up anywhere. No “show photo” function, no explanation, nothing.
Difficult to use and too many useless videos. A huge waste of time.
not the best
by Danica0101
The app is great, if you want to spend $156 a year to trace a picture. you can barely do anything without having to do the subscription and i’d rather learn how to draw it than trace it for $13. The advertisement shows you what the app is mostly for which is tracing but you can’t do that without having to pay the subscription. If you dont mind $13 a month, than its most likely a great app but i don’t know if it is cause i can’t pay the subscription!!!! (sorry this id mostly about the monthly fee)
Have a Problem with Cupixel: AR Trace & Classes? Report Issue
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- If you are a Cupixel: AR Trace & Classes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupixel: AR Trace & Classes.
