Contact Cupixel Support
Published by Cupixel on 2024-01-26 About: The world’s first all-in-one creativity app removes all obstacles from
creating art using augmented reality and expert artists’ instruction. Daily
class updates for beginners and experts covering everything from acrylic, to
pencil, to watercolor, and even shoes means there is something for everyone.
How to Contact Cupixel Customer Service/Support
Listed below are our top recommendations on how to get in contact with Cupixel: AR Trace & Classes. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cupixel: AR Trace & Classes. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cupixel
14.29% Contact Match
Developer: Cupixel Inc.
E-Mail: [email protected]
Website: Visit Cupixel Website
Reported Issues: 3 Comments
By SmurfetAZ
Does not work
The trace function is clearly a non-working element across many devices based upon other reviews and my own experience. Got no response from app’s trace function despite having high contrast between working surface and canvas. Got no response even after increasing lighting to resolve any potential shadows. There are no trouble shooting tips in the app and help is only available as an online chat (which is incredibly frustrating because not everyone can be crafting and hobbying during business hours). The app is clearly half-baked at this point and shouldn’t be a PAID item yet as the lack of both written troubleshooting instructions in the app for those of us with responsibilities during business hours and the number of people reporting issues demonstrates that we are the beta testers. Poor form, really poor form.
By potatowayto
Does not work at all
I feel like some of these reviews are fake. The app is filled with useless videos. They market their tracing feature but it is almost impossible to find. You have to scroll to the bottom of the app & buy a subscription to even use it. You upload a picture from your camera roll, then the app changes is to this really weird a difficult black and white image that removes tons of details or mushes them together (I even adjusted the settings to max details), then when you finally get to the tracing part your photo will not show up anywhere. No “show photo” function, no explanation, nothing. Difficult to use and too many useless videos. A huge waste of time.
By SmurfetAZ
Does not work
The trace function is clearly a non-working element across many devices based upon other reviews and my own experience. Got no response from app’s trace function despite having high contrast between working surface and canvas. Got no response even after increasing lighting to resolve any potential shadows. There are no trouble shooting tips in the app and help is only available as an online chat (which is incredibly frustrating because not everyone can be crafting and hobbying during business hours). The app is clearly half-baked at this point and shouldn’t be a PAID item yet as the lack of both written troubleshooting instructions in the app for those of us with responsibilities during business hours and the number of people reporting issues demonstrates that we are the beta testers. Poor form, really poor form.
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