Contact Podcast App Player Support

This app has been wonderful for years running with virtually no issues plus it’s a fairly intuitive (easy) layout. Unfortunately recent updates have really disappointed! Ads are more often & recently becoming very intrusive-claiming the screen while you’re in the middle of interacting with the app. This has really taken away from the experience! Now today as I open the app an ad immediately took over. After finally finding it’s close button I think “well, at least the ad is out of the way” thinking I won’t have to deal with another for awhile. BUT swear-to-God another ad pops up just seconds later! I understand ads help pay the developers but this is too much. Recent updates also ended the ability for the app to play in the background. Why would a developer allow their good app to fall to this level? Podcast apps are in great supply & I’m starting to try out others. Just check out all the recent bad reviews this app has received. DO NOT download this app. There are better alternatives. This used to be a 1st class app but now it’s just another bloated glitchy waste. :(

Never mind I’ve got got 10,000 hours of free RAM on my phone, this app will insist on streaming everything live so you end up paying $5 per podcast on expensive cellular service. Controls are on multiple screens, forcing you to pull over to the side of the road and fiddle around with the clunky interface. Clearly the money is made in the promotion of podcasts — this app should be free. There’s no way to build your own playlist (if there is, it’s so cryptic you’d never figure it out). There’s no way to tell at a glance if the podcast has been downloaded or is streaming. I want to be able to sit down on Sunday night and download a whole week’s worth of programming on my cheap home WiFi network and not burn up my expensive cellular data plan. I bought this program because it is supposed to sync with my iPhone, iPad and Apple Watch but that feature does not work. If you’re a developer who wants to make the next “killer app,” design a podcast player with a clean, intuitive interface. This is not it and no one else has figured it out either.

I am a podcast junkie so I use several apps to organize my shows. I recently cycled-back to Castbox and noticed that it no longer continued to play when I opened other Apps. After reviewing the Castbox Help Option, Checking my Settings, Searching the Internet, and Restarting My Phone (all without a success), I returned to my Castbox Settings and out-of-curiosity, selected the option, “Allow Tracking.” IMAGINE MY SHOCK TO REALIZE THAT THE APP WAS SUDDENLY CONTINUING TO PLAY, EVEN WHEN I OPENED OTHER APPS. Yes, I checked this several times to verify that my observations were correct. 1). Castbox— Are you telling me that you are requiring customers TO ALLOW SPYING/TRACKING in order for them to multi-task with your App?!? None of my other podcast Apps do this. 🤮👎🏼🤮 2). Apple— Are you telling me that you would ALLOW mandatory tracking from one of the Apps FEATURED in your “Store?!?”🤮👎🏼🤮 3). Clearly, NEITHER CASTBOX NOR APPLE has ANY RESPECT for their customers. This is a dealbreaker for me and hopefully a dealbreaker for ALL of your other customers too. 4). SHAME, SHAME, SHAME 🤮👎🏼🤮👎🏼🤮