I love the idea that walking + biking will offset automatically calculated travel emissions. For the most part, that is how OffCents functions. However, offCentsCarbonOffsetApp has several bugs—for example, the home screen feature displaying amount of emissions remaining to be offset always shows an incorrect number. On the Trips tab, trips remaining to be offset sometimes show up & sometimes don’t. Clicking the “offset” button sometimes works, sometimes lags, & sometimes crashes offCentsCarbonOffsetApp . These are not essential elements, but they do detract from ease of offCentsCarbonOffsetApp ’s use.
The rewards are also, in my mother’s words, “a bit dinky.” Many are simply coupons you could likely find online. I understand that rewards are far from the main purpose of offCentsCarbonOffsetApp, but if you’re going to offer them, it would be far more enticing to be offered something substantial.
OffCents does a good job in being transparent about the types of offsets retired by the company, but making this a bit more immediately visible & interactive would be nice. Some sort of choice regarding which offset the user retires or more extensive background on the offsets would likely motivate offsetting more than offering coupons does.