Contact Larix Player Support
Company Name: Furtree Systems, Inc.
About: Larix Player provides real-time live media delivery and playback
The following
capabilities are supported:
* SRT playback via Pull, Listen and Rendezvous modes
(Premium subscription)
* SRT library version 1.5.
Larix Player Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Furtree Systems, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Larix Player Website
Privacy Policy: https://softvelum.com/privacy/
Developer: Furtree Systems, Inc.
Privacy & Terms:
https://blog.wmspanel.com/2020/02/synchronized-simultaneous-playback-sldp.html
Can I trust Larix Player app?
Protect your data and wallet. We investigate the developer's website (Softvelum.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Awful
by Dougstech
This company screwed its customers by taking a free application and then making it a monthly fee. They jumped from the best option, to the absolute worst option. I don’t mind if they make this app a one time purchase, I’d even be willing to spend $100 on it. But I’m not paying a monthly fee just to possess an app. They don’t provide any monthly service, you have to provide your own details into the app. So they are literally collecting free money every month.
Not working on Apple TV
by Chabezoid
Was working great until a new update. Now every time I click on a stream it takes me to the edit screen instead of playing. No way to play streams on Apple TV!
SRT support!
by CD999888
Works flawlessly for SRT calling. Thank you devs. I love the ability save stream connection profiles. :)
Five stars <3
Minor Feature request for SRT: when the connection drops (such as when changing encoder settings), have the player stay “in” and keep trying to connect (like how VLC on desktop behaves) so the stream can seamlessly resume with the new encoder profile. This is a minor request, and the only suggestion I can think of!
Have a Problem with Larix Player? Report Issue
Why should I report an Issue with Larix Player?
- Pulling issues faced by users like you is a good way to draw attention of Larix Player to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Larix Player customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Larix Player.
