Contact Nintendo Switch Online

Contact Nintendo Switch Online Support

Published by on 2023-11-30

About: The Nintendo Switch Online app enhances your online gameplay experience on your
Nintendo Switch™ system. With this app, you can access game-specific services,
view your online friends, and use voice chat during online play—all of which
allow you to get even more out of online play.



How to Contact Nintendo Switch Online Customer Service/Support

Nintendo Switch Online Contact Information

Listed below are our top recommendations on how to get in contact with Nintendo Switch Online. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Nintendo Switch Online. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nintendo Co., Ltd.



100% Contact Match

Developer: Nintendo Co., Ltd.

E-Mail: NintendoSwitch_NintendoSwitchOnlineApp@mobile-support.nintendo.co.jp

Website: Visit Nintendo Switch Online Website



More Matches

Get Pricing Info for Nintendo Japan
Contact Nintendo Japan! Or Contact Support
Need help using Nintendo Japan? Try their Help Center now!
Nintendo Japan in the News!


Social Support and Contacts

Nintendo Japan on Facebook!
Nintendo Japan on Twitter!
Nintendo Japan on LinkedIn!






Reported Issues: 3 Comments

3.0 out of 5

By DatBoiOnAKoi


Please use this app as an opportunity to go above and beyond.

This app could have been something really great. I love the idea of ditching the headset for my phone and a pair of buds. But then I saw that only a very small handful of games are supported. Why? Why isn’t there a small little notification that pops up in the corner of the T.V. screen when someone joins the voice chat room. The uselessness of this app is mind boggling. I would love to be able to access something like an activity log on the 3ds, or buy stuff on the Eshop straight from my phone (like the Steam app). There’s nothing to say about this app, because it literally doesn’t do anything, apart from a horribly implemented voice chat system, a keyboard for Animal Crossing, and some extra gear for Splatoon 2. Smash’s section is the most useless of em’ all. Only being able to look at recently uploaded stage builder stages, without the ability to filter it and see the popular, actually good stuff. Overall, when it comes to games, Nintendo hit it out of the park this generation. But when it comes to hardware and software other than games, they’ve reached the bottom of the barrel (you could also say their starting to ‘drift’ off course).



By dnrncnndnxvndnx


Not about Nintendo Online

I’m not going to sit here and whine about an online service that requires servers to run costing money, especially when it costs *33%* of what other, older services historically cost per year. Get over it people. 17 years ago games were made out of sprites and 7 years ago they were made out of what I’ll now call primitive 3D renders. These assets were previously made by skilled, professional adults. Well, guess what, times have changed and now *little children* make these assets for fun in their art or graphic design class. Times simply are not the same, nor are they at all comparable. Things don’t stay free forever. Anyone who actually complains about this demonstrates a lack of critical thinking and makes the rest of us look bad. Instead what I’ll complain about is downloading this app three (3) weeks ago on iOS 13.5 and not being able to even sign into the app for the first time, with the app only showing an infinite loading circle on a grey background. There have been no further patches in these 3 weeks or word from developers regarding the issue.



By cheyenne917


Your membership thing is a joke

So. Back in 2017 (back when you released this stupid thing) I thought it would be super cool bec you get bonus features and there’s and app for it. But me seeing online play it’s just a waste of everyone’s time and money, like what the heck is wrong with you guys? Why can’t you agree with your fans for once in like 100 years or something like that. Xbox does an online membership but at least it’s worth it. Sony does the same thing but it’s great like the Xbox membership. But YOU on the other hand don’t listen to your fans when they say “NINTENDO SWITCH ONLINE IS A JOKE!” Or “SEGA IS BETTER THAN NINTENDO AND THEY NEED TO GET RID IF THE MEMBERSHIP” they’ve been begging that for YEAARRRSS but you still don’t listen bec you guys are so bad. And you smart enough to make CPU’s in Super Smash Bro’s. Ultimate but your not smart enough to make CPU’s in Splatoon 2 (besides the enemy CPU’s). But this membership needs to stop or your so called “fans” will just stop playing your games. You guys never listen to your fans that’s just so stupid.




Have a Problem with Nintendo Switch Online? Report Issue

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Why should I report an Issue with Nintendo Switch Online?

  1. Pulling issues faced by users like you is a good way to draw attention of Nintendo Switch Online to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Nintendo Switch Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nintendo Switch Online.


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