Contact Logo Maker Support

by SFazzone

First, THIS IS HOW YOU CANCEL: go into your account on the App Store. Click on the purchased option. Scroll to the bottom and click my subscriptions. Find the subscription for this app and click on it, at the bottom of the screen there is a button that says cancel trial. Click on it. This is how you cancel all subscriptions for all apps on iPhones, iPads, etc.

I downloaded this app and started the free trial. For 3 days you can play around with the app and if you like it, they will charge you for it starting 3 days hence. Unfortunately, the app is a jumbled mess of categories that make very little sense and even though you’ve agreed to the conditions for the trial, they give you very little to use. There were maybe 10 different choices I could pick from to start building the logo. Out of 100’s. There were about 5 different fonts available, as well. Everything else is blocked. Not only was the platform confusing and busy, it was also very limited and from what I could see the choices you could make as a “pro” user weren’t worth the 37 cents a week. What a joke. Don’t bother with this mess. There are many other apps to choose from and a few I’ve tried myself. All of them were superior to this one and gave full unlock for the trial period.

by Duhdrezziii

I tried to use this app to create a logo for my new business and it wasn’t at all what I had imagined, they give you an offer to have premium access to their “pro version” or whatever they call it for “free” and say you can cancel at any time before you’re charged, but this isn’t the case so far. I have looked high and low on this app for how to cancel this subscription to this god awful app and found nothing. I have sent an email to the company and have heard nothing yet. The app is too difficult to use with no real option to create your own templates or draw your own shapes and designs. No search bar for anything which makes finding what you’re looking that much more frustrating. It’s an overall disappointing experience and I would not recommend using this app. Not very user friendly. Needs a lot more improvement on the UI before I would try this again. Save yourself the hassle and don’t download this.

by Mooman152

When I opened the app it took me through a tutorial and then it took me to a page that said subscribe to pro to get more content so I was like hmmm it’s just an advertisement for their pro version but I was wrong I couldn’t even get out of the option thing I tried pressing restore to see if it would bring me to the application itself but it didn’t so I closed the app and got back on hoping that The subscription thing would go away again and it didn’t so what’s the point of having a free app if your consumers can’t even use it if they don’t want pro how am I supposed to know if I want pro yet when I haven’t even been able to make anything official on it that I would like or just to see what they have in store not just some 30 second tutorial and a big turn down basically forcing you to get the pro version