Contact DW Learn German Support
Published by Deutsche Welle About: Learn German on your mobile with DW
- Find the right level with a proficiency
test
- Programs for beginners and advanced learners (from the alphabet to
business German)
- Diverse interactive exercises
- Vocabulary training and
glossary
- Grammar and geography
You decide what’s the best way to learn
German with DW. Take your pick – maybe a video series or interactive
exercises? Get started now and learn German – even if.
How to Contact DW Learn German Customer Service/Support
Listed below are our top recommendations on how to get in contact with DW Learn German. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DW Learn German. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Deutsche Welle
E-Mail: [email protected]
Website: Visit DW Learn German Website
88.89% Contact Match
Developer: Deutsche Welle
E-Mail: [email protected]
Website: Visit Deutsche Welle Website
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Reported Issues: 3 Comments
By ms loveless
Reading pronounciation
On the iPhone that I use there is a major problem locating the subtitles at the top of the screen for beginners on all videos, I’m not able to see the words during the conversations that the gentleman is having in order to learn the proper way of speaking and reading that go hand in hand. I’m pretty disappointed because I also Use the Dw English version for the news and was interested in learning. It didn’t matter if I rotated the screen or not in order to make the subtitles larger , they were seemingly cut off.
By machuKachu
Nothing works
This app doesn’t work for anything. Clicking on start on a lesson just reloads the page but doesn’t actually start the lesson. Also, you can’t register because it freezes at Birthday and tells you the Birthday is invalid. I emailed for help but they’re pretty much useless. I’m thinking they don’t have this set up correctly for apple products as I get the same issue on my iPad
By PeteHumphrey
Doesn’t work
I just downloaded the app. It opens a blank screen. Sometimes a message appears saying it is not available. Obviously broken.
Have a Problem with DW Learn German? Report Issue
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Why should I report an Issue with DW Learn German?
- Pulling issues faced by users like you is a good way to draw attention of DW Learn German to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DW Learn German customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DW Learn German.
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