Panini Direct Reviews

Panini Direct Reviews

Published by on 2024-10-18

🏷️ About: Panini Direct is a shopping app designed for sports fans worldwide. It offers officially licensed trading cards, stickers, memorabilia, and more from various sports, teams, and players. The app is the #1 platform to discover new and exciting products from your favorite teams and players, including NBA, NFL, NHL, Nascar Drivers, Baseball Players, FIFA stars, and even Disney. Panini Direct is the only place to get officially signed merchandise from the world's biggest athletes, including Kobe Bryant, Kevin Durant, Krie Irving, and more.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
44.1%

😎👌🔥 Positive experience
38.7%

👿🤬😠 Negative experience
17.2%

~ from Justuseapp.com NLP analysis of 331 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Long history, well thought out set compositions, and brand recognition in Prizm, National Treasures, Immaculate and Flawless

- Ahead of NFT movement by releasing blockchain cards as early as Jan 2020

- 3 kinds of blockchain cards

- 24/7 auction system is exciting and competitive

- New features are always being added

- Great community, very engaged with users through their Discord channel



Read 36 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

Redemptions

2022-05-23

Waiting 6-12 months for redemptions is ridiculous, not to mention messages are not returned. I’m still waiting since last June for a replacement to my redemption to fill without any info or luck… you guys are terrible

Log in

2022-06-24

I verified my account and haven’t been able to log in since!!

Such a tease

2022-07-25

I keep getting notifications of prize wheels and other incentives but when I click on the notification, PaniniDirect opens, then a message pops down from the top(for a total of 2 seconds), then PaniniDirect just sits there waiting for me to do something. Is there a place to receive these notifications in app? No. Is there a place to access these promotions? No. Why? Why are you such a tease Panini?

Useless app

2022-08-26

App randomly decides to restrict my bids as a new challenge dropped, preventing me from getting the cards I needed at a good price. When I tried to address the issue by updating my PayPal account in PaniniDirect it gives me a "Success" message telling me it failed and to contact support. Meanwhile, PayPal has no issues with my account on their end.

Latest update

2022-09-27

Can’t find a way to access blockchain cards in latest update. You guys can’t be serious

App and website are down

2022-10-28

I keep getting notifications of people putting offers on my cards, but PaniniDirect and website will not open. Fix your systems panini! Get more servers

Blockchain deleted

2022-11-29

The latest update deleted all access to the blockchain

Blockchain

2022-12-30

Hard not to see that the prices on here are the same if not more then you can find on eBay for physical cards but I liked the blockchain and nft part of it but it seems like after the last update you can no longer do anything with nfts on PaniniDirect and now must use the website that is a lot harder to navigate.

Okay

2023-01-31

Despite what everyone is saying, there are a few nice cards you can get. For example, I got a Lorenzo Carter cracked ice auto. I’ve seen a few good players as well such as a courtland Sutton auto. However, most of the players have no future, retired or are playing in another football league. Plus, you have to pay for shipping which is pretty ridiculous considering you bought their product for $x and have to spend another $7 or so to get your cards.

Good but not great

2023-03-04

I like it but I think the blockchain cards should be their own app. I don’t like how much you have to dig just to get to see your own gallery.

Fun app!

2023-04-02

Love seeing the new cards drop!

Good but could be better

2023-05-04

Great cards cool how they open and the releases. Hate that I have to keep scrolling and scrolling to find a card. They should be bunched in by epic. rare. uncommon and common. Also being able to bundle would be a great feature. Put multiple cards up in the gallery or auction as a package deal.

NFT will be the best investment you have ever made

2023-06-04

NFT collectibles will be the best investment you have ever made

Nice app and product with great upside.

2023-07-06

Panini is the exclusive license holder for two most popular sports, NBA and NFL, for many years. They have long history, well thought out set compositions, and brand recognition in Prizm, National Treasures, Immaculate and Flawless. They were ahead of NFT movement by releasing blockchain cards as early as Jan 2020. They have 3 kinds of blockchain cards. Preprizm blockchain redeemed from pulls in physical products, Dutch auction weekly which is offered through PaniniDirect, and digital pack drop, such as S1, S2 prizm. Through PaniniDirect, one can go to auction with running time up to 3 days and gallery where guys can make offers to showcased cards. Lots of opportunities due to potential growth and crossover and arbitrage from digital to physical ratio. Please follow spinotron on IG if you want to learn more. Join in Panini’s official discord by clicking on his first link in the linktree at bio section there. Enjoy PaniniDirect , start collecting and investing.

Start now! The community continues to grow!

2023-08-06

I think this is the first review I’ve ever left. So I’ll start by saying it’s not perfect.. but they continue to improve it and they take feedback and ideas straight from the community in the official panini-NFT discord.. you should join it by the way. Now, I’ll tell you why I got into it. I’ve loved looking at collections and collecting since I was a kid and I’d go through all of my dads old hockey cards. Then I got into the buying and reselling aspect of it also when we’d go to the old flea market on weekends and I’d see all the older guys bartering back and forth for trades or prices. So that passion has grown with me over time. The way the physical card market is now is ridiculous. Most people are paying $30-$40+ over retail for packs and hangers that have a very slim chance of hitting something big and probably a 10% chance of hitting a card that you can make your money back on. Then you have grading on top of that and if you want your card to increase in value then you have two options BGS or PSA both of which have high prices to grade cards right now and a long turn around. Now… look at Panini Direct. The same Company that prints a lot of the current valuable physical cards is making a digital aspect of the card world. They just updated how the packs work, before you had to buy a silver pack to get a silver prizm or a pink camo pack would come with a pink camo, a green parallel and two base cards. So Silvers are minted to /149 meaning there’s only 149 of them total and pinks we’ll say is minted to 300 and so on(just an example my numbers might be a little off). But now when you buy a pack of the new released sets(select baseball just released and I think Prizm football is coming out next week) any pack of the new sets can pull any insert in it. So you can pull a 1/1 or 1/10,1/100 and so on. Even base are usually only numbered to 2,000 right now. And the market just keeps growing! Floor prices continue to rise, especially on the star players. Cards are selling for $500,$1000,$5000+. It’s a lot of fun and an awesome way to grow a collection and make some money doing it! If you google the discord and join there’s people giving away some free ones here and there! And if you have any ideas on how to improve PaniniDirect and market if you try it out, then make sure to join the discord and put it in the feedback tab! They really listen to the community!

Blockchain LFG

2023-09-07

Liking the experience so far and see tons of potential for the blockchain aspect. Would be good to break blockchain off into its own app altogether

Amazing

2023-10-09

the new updates for the nft market place are fantastic! you can now see the market insights to know exactly how many are opened/unopened! thank you panini !!!

Becoming a great app

2023-11-09

Not perfect, however in my opinion this is the best app to buy and sell sports related NFTs. Overall great community, very engaged with users through their Discord channel - shows one of one’s just listed and sold, challenge tracking etc.

The 24/7 card show is here!

2023-12-11

Have enjoyed jumping back into the card collecting game, I have done both physical and digital and while both are fun and addicting, the financial edge definitely goes to the NFT platform. So much less overhead, collecting sets is fun and easy. The 24/7 auction system is exciting and competitive. New features are always being added.

5/5

2024-01-11

Panini keeps adding new feature after new feature!! Love PaniniDirect !!

RIP OFF

2024-12-17

Still waiting on Donavan Mitchell RC Autograph from two years ago now. Bought all the College Draft Picks boxes on a display and everyone of them had 150 Reward Card instead of Autograph which is garbage. I cashed in 7500 points for Trae Young Autograph and the card was so off center. It was horrible. They do make some nice products that I love and I really just want what I pay for. Let people use reward cards toward purchase of products. Not a bunch of autographs from players cut or played years ago.

Sell out

2024-12-17

Apparently, they have a deal with the hobby shops. You will not get the cards you want because they let the big hobby shops buy them all up. Tried to get one box the second they went on sale...nope already sold to to the big online shops so that can update 100%

.

2024-12-17

Your servers are too slow. The ATM unit have been trying long and hard, taking time out of our work day to get some stuff but keeps timing out.

We are also curious on how Antwan keeps getting them. Is there some super secret method that we don’t know about?

Regardless, terrible. Just terrible. Quit playing with our money.

Horrible

2024-12-17

Crashes whenever new popular product releases (National Treasures and Contenders basketball). Can’t login when these products release. Yet the big time dealers are able to buy cases when there is a one box limit? Get your act together Panini—-let the average collector have the opportunity to buy these products. Get better serves and software developers to improve horrible app!!!

Doesn’t even open most of the time

2024-12-17

More often than not I try to open PaniniDirect and it just sits there on the opening splash screen. Force quit, try again, same results. For a company making zillions of dollars bloating the card market, both their app and website are both surprisingly awful. Put some of your money into tech.

Horrible app. Nothing seems to work properly.

2024-12-17

I am having a hard time understanding how PaniniDirect has 3 stars. It should be 1 at best.

Most of the functions of PaniniDirect doesnt seem to even work properly.
It feels like I am at a dysfunctional website where none of the links takes me to the correct page.

Of course the sections that makes panini more money works most of the time. But any of the customer service related sections do not.
Worst function is the rewards section. Cant scan panini points card, cant see what is available for redemption without it auto refreshing.
The blog is in bad shape as well. The images dont load properly in the sneak peaks etc.

(I am using an iphone to access PaniniDirect).

Account no longer works

2024-12-17

I made an account months ago and redeemed 6 cards and only received 3, so I go to check status of cards and my account no longer exist. I tried signing in with the email address I used and saved password only to get a error saying enter a valid email even though I accessed the site through the confirmation email I received after redeeming the cards. I’m so frustrated with this whole process and can’t even put in a ticket into panini support because i keep getting the enter a valid email pop up.

Horrible Customer Service

2024-12-17

Horrible as in doesn’t exist unless you have purchased an item and create a ticket. There are no CS phone lines to order when their app crashes on product releases or when they experience high volume of purchases on limited release items. Items purchased through PaniniDirect are resold online on eBay for over 3 times the price. Items frequently sell out without purchasers having an opportunity to buy. 0 of 5 stars.

Download this app if you want to be a fool

2024-12-17

I tried to order a card I wanted because I had enough points for it. When I tried to order it, it told me there was an error and try again. I tried again and closed out PaniniDirect and did everything again and it charged me double for the same thing with out even sending me my card. It kept giving me that error notification. What a stupid app. Better fix this because this is ridiculous.

Always delete my reviews.

2024-12-17

Paying shipping for something we already paid for is ridiculous but you’re all about the $$$$ not the customers. You know how I got all my reward points. By buying about 8 boxes of an upper end product. Instead of an actual autograph card I got 7 reward points. 7 out of 8 boxes.
I hope 5e NFL &. NFLPA stop the exclusive licensing. Topps products are better, their customer service is better and I don’t have redemptions from 2013 waiting to be sent with Topps.
I’m telling ya. Fire the douche have running customer service and hire me. I have a lot of call center mgmt experience. Turn your reputation around.

Dysfunctional w/ Terrible User Experience

2024-12-17

Sadly, this is not surprising, but Panini’s mobile app has been bad from the start. It’s counterintuitive, buggy and difficult to navigate. I missed out on a limited Panini Reward because of a bug and there was no venue for me to give them any feedback to fix it in time. Also, the multiple typos in PaniniDirect should be embarrassing for a large multimillion dollar company like Panini, but I digress.

Of course, none of this matters because PaniniDirect is really the only option they give you. Once again, this is sadly par for the course when it comes to trading card companies like Panini. In case any of you are curious, Panini has an F rating from the Better Business Bureau.

Cash grab

2024-12-17

You get rewards points now instead of actual autographs or other memorabilia cards, which sounds great at first. You think to yourself that this is great because now I get to pick the card I want. Awesome!...Wrong, you get a list of a lot third tier or lower players that are worthless. Cause you know everyone is lining up to get a Timothy Luwawu autograph (I had to actually look him up online to know who he was). After using the horrible filtering system and settling on a card you go to check out and think “great! At least they will send the card for free.” Wrong again, this app charges you 8$ for standard shipping for a card that’s worth maybe 1$. Because again the selection is pretty terrible. The price for shipping goes up exponentially for faster shipping. So, basically this app just wants to make money of charging ridiculous prices for shipping and giving crappy cards. Absolute cash grab!

Good luck actually buying boxes

2024-12-17

PaniniDirect and their website are a joke. Every time you go to buy anything worth buying PaniniDirect crashes or it gets in your cart and then won’t let you checkout.

No in-app feedback option

2024-12-17

PaniniDirect is generally useful from my POV but there have been times when I’ve wanted to contact the developers about bugs I’ve found but there is no way to do that (hence this review). Recently, the blogs section stopped populating for me. Searching for it on the web, there do appear to be new posts; but again, they’re just not appearing in PaniniDirect . Having a support option for more than just card related items would be very helpful.

Crashing

2024-12-17

It’s a great app. I have about 1300 rewards points. But the only problem is when I’m looking for cards to buy with my points, it keeps crashing and it is SO FRUSTRATING! Please fix this Panini.

Ross J Vornkahl
2022-03-07

Hi, I have been waiting on a 2019 donruss Fernando Tatis pink firework redemption for the last 3 years, and all of a sudden a few days ago when I went to check tickets status, there was no Trace at all, nothing closed, and nothing sent, it is really worrying because that card is extremely valuable. I myself paid $2,500 just for the exchange card. And in the past few years I have emailed I have called and I have done everything I can to try and get a hold of your company dozens if not hundreds of times and I have not once gotten through or gotten an answer about possibly getting a replacement. And now there's not even evidence that it was ever there. I have a horrible feeling about this and I beg you please make this right. The best possible outcome would of course be that it got signed and has been sent out to me, but if that's not the case and it'll take another year maybe you could replace it with another pink firework auto otani. Just an idea. Please I beg if you get back to me and let me know what's going on with that. If you need I still have the redemption card and the numbers and all that.



Is Panini Direct Safe? 🤗🙏


Yes. Panini Direct is very safe to use. This is based on our NLP (Natural language processing) analysis of over 331 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for Panini Direct Is 69.3/100.


Is Panini Direct Legit? 💯


Yes. Panini Direct is a totally legit app. This conclusion was arrived at by running over 331 Panini Direct User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Panini Direct Is 100/100..


Is Panini Direct not working? 🚨


Panini Direct works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Panini Direct? Post a Review




Features

- Exclusive trading cards and stickers from NFL, NBA, FIFA World Cup, NASCAR, MLBPA, USA Baseball, NHL, NHLPA, Disney, and Warner Brothers

- Autographed trading cards or trading cards with pieces of memorabilia of your favorite teams, athletes, top rookies & superstars

- Sports memorabilia items from Panini Authentic featuring autographed memorabilia items from the greatest players and teams

- Real-time/on-demand trading cards capturing great sports performance or milestone from the latest game

- Rewards program to collect and redeem Panini points for exclusive cards, stickers, and memorabilia products

- The Knights Lance blog for all the latest releases and trading card news

- Social media presence on Twitter, Instagram, Facebook, and YouTube for the latest information on new products.

  Customer Service/Support
Developer:
Panini America, Inc.