Contact Catan Universe Support

by Behduajqnshi

Funny, when I play this game is real life I hardly ever see the number seven rolled 27 times in a game that had only 80 turns. That’s every three turns for those doing the math…. Anyone who downloads this app will surely notice some seriously suspicious patterns when it comes to the dice. The above example is not an outlier. Seven is rolled entirely too often - sometimes several turns consecutively - and usually happens coincidentally when you’re leading a game by several points. Suddenly, you’ll find yourself going a dozen turns in a row without collecting anything and having all of your items taken away from the robber, because obviously they always put the robber on one of your positions. Just as an example, the last game I played I clearly had the strongest positions on the board. I was winning by several points. Out of the last 24 rolls, I counted the number eight was rolled 6 times in 8 turns alone; seven was also rolled 6 times. The numbers I needed in order to win (6, 5, 4, or 10) were never rolled. The developer might argue I’m just being a sore loser but those statistics are virtually impossible and it happens constantly in this game. I could go on and on with examples like these. I should note that there is another setting that allows you to change the probability of the dice but you will find it is just as goofy as the default setting. Not sure what the point is in making the game so obviously skewed in favor of the computer.

by Chad Bai

DO NOT PURCHASE THIS GAME!!! This is an honest question. Will it ever work again? It hasn’t worked for the better part of a week now. If you don’t believe me, check out the Catan Universe Facebook page. People vent there. IF the reason why it won’t work is because they are truly making changes to fix the game they haven’t said one word to us. They just let the game not work and let their customers get so frustrated that they leave 500 word reviews. It is beyond ridiculous and shows how poorly of a company this is exactly. I truly feel embarrassed for the developers of this game. I wish I would have read the comments before purchasing this game. It appears as though these issues have been going on for quite some time and they cannot fix it. When I was playing for free and someone would drop out I figured they just didn’t like the way the game was going or something to that effect. No, it turns out the game is kicking people. I have been trying to play and I keep getting a message saying that I am not connecting to the server. Implying that the issue is on my end. Well that certainly is not the case as I have tried both WiFi and cellular data and I just switched to pc and getting the same message. I really am embarrassed for the developers that can’t seem to fix this issue that has been going on for at least a few years. Don’t believe me..check the comments. Lesson learned, I will check comments before downloading in the future.

by Shadowmarsh

Get the game... that’s about as far as my story goes. I play one game (tutorial game) stupid because one person got kicked for inactivity. Then after that I finish the settling into Catan or whatever the overall tutorial is and still can’t play the different versions of the regular mode, which it says you need to complete and I did... then all the sudden I can’t even log in because it keeps saying timing out when I have perfectly good internet connection. Then I finally can get logged in and it “can’t connect to the server”, so irritating and I’ve tried like 20 times and still can’t connect to the server. Then I go on the forum and apparently this problem has been going on for two weeks and not a thing has been fixed. Honestly ridiculous and embarrassing for them. Like you get hired to do this crap and you can’t even fix a problem that makes the game UNPLAYABLE... ridiculous. Not even sure how the heck it has 4 stars I LOVE CATAN, LOVE THE IDEA, CANT EVEN PLAY, so who gives a crap what your trying to do, if you can’t play it it doesn’t matter. That’s like showing people you can give them a million bucks if they roll a 2 with a dice, but there’s only ones... oh and one last thing, AI’s freeze up after playing 7s. Think that should be an easy one to fix, but you also can’t FIX YOUR MAIN SERVER... poor people who actually payed for this game and can’t get a refund. Fix this game in less then a week and this 1 Star turns into a 5 in snap...