Company Name: Goodgame Studio
About: Big Farm: Mobile Harvest is a free farm simulator game that you can play online
with friends, family, and farmers around the world. Build your own community and
have fun creating the farm life of your dreams.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Goodgame Studio
E-Mail: [email protected]
Website: 🌍 Visit Big Farm Website
Privacy Policy: http://www.goodgamestudios.com/terms_en/#privacy-mobile
Developer: Goodgame Studios
https://policies.altigi.de/fr/
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Thank you for contacting us. I am the DorkLord from Big Farm's support team. The account you are reporting is not linked to any email address. As such, there is no way for us to verify ownership of the account. Please provide us the answers to the following questions: What is the overall level of your farm? When was the date of the last time you logged onto this farm? How much gold does this account currently have? Feel free to contact us again with any more evidence on this issue or any other questions or concerns you may have about Big Farm. We will be very happy to help you. We thank you very much for your continued support and I hope this information was helpful. Cordially: TheDorkLord it is the same email mom_gela@redacted from miercurea anq from gela65 the level from miercurea is 7. the date of the last time you logged onto miercurea is 13.11.2025. i qon t know how golq has miercurea.. thank you for help me.
by Madi_007
The game was fun, updates have always been an issue (mostly due to bugs added in with each one), but the latest is just too far over the top. You can play alone or in a group, but now the contracts all want things you need to spend real cash on if you plan on getting anything done. Big Farm claims it is to keep the game challenging for the long term, but they have gone too far. It is no fun to ditch all your contracts and have to wait hours to maybe have the chance of getting a fish that you can turn into the latest golden ticket (mallets) so you can upgrade layers of items to finally make the newest addition to the game, honey. I don’t know at what level you need to be to have the honey forced down your throat, but once you get there, it isn’t fun. Great job at making everyone mad at you Big Farm! And it continues! Now you need the glorious water buckets to get a sheep pen to make hats at the tailor shop. Plus you need those mallets to upgrade your manufactory to get the dye to make colored items in the tailor shop. The honey requests became outrageous and this last update seems to have reduced that at least. They just can’t leave well enough alone! Or maybe they know they are making it outrageous to play without spending real money and add something they plan to fix so it looks like they listened and fixed something??
by Yeah.I'm.his.daughter
The developers get players engaged and enjoying the game. However, the longer you play, the more you need to spend real world dollars to get anywhere. Currently, my next 9x9 plot of land (which will only hold one field, orchard, or pen of livestock) will cost $262 real world dollars to purchase enough in game gold to purchase the plot OR 47 million in-game earned dollars which can take upwards of 3-4 months of grinding to earn... and then there won’t be any currency to buy the needed building, field, etc. without the required buildings, etc., you cannot produce the items needed to sell and progress in the game. If everyone in my co-op bought one 9x9 plot of land at $262 real world dollars, that is $7,860 real world dollars not withstanding what the developers are making off of the ads players must watch in lieu of produce sales contracts. It seems like the developers, instead of fixing glitches and crashes continue to add more and more expensive Road blocks that serve no purpose but to add dollars to their bottom line. If you want to play, welcome aboard, but just be warned that it’s real world expensive and the in-game currency conversions get to the point where you aren’t earning enough to not have to use real world currency. Devs, you need to re-think the fine line between profitable and out-right extortion.
by BirdieQ
How many times can one company make the same mistake?? Over and over again new updates are issued with new glitches and bugs - and NOTHING is done to fix the ongoing connection issues we’ve been dealing with for many many months. I LOVE this game and have played it for many years - both the PC and now the mobile version, but these new buildings and new style coop tourney (and the sparkly bubbles - whose idea was THAT) may be the turning point for me. I don’t want to be told how to run our coop projects for tourney. We’ve always been able to plan our own coop strategies and concentrate on projects we enjoy. Why should we be forced to run projects that we hate and our farms are not set up for? And the three new buildings with products you can’t make a profit on? Market orders that include the products have laughable rewards. This is just another gold grab trying to force people to buy what they need to expand their farms. I do spend real money on the game but am cancelling my subscription and will not buy any more packages until I see a real difference in the way you treat your customers. I’m so disappointed in your latest game changes and in the direction you’re taking this great game. You’re ruining a good thing. 😠😡