Contact Backstage Casting Support

I downloaded the app as an easier way of get an acting job at 13 instead of having to spend money and go to la but when I downloaded the app on my phone I found out I have to pay. My parents don’t have the money to pay for subscriptions like do you guys even care, not everyone is rich, some people do acting to help pay bills for their parents so having to pay money just to find a JOB is just crazy and masked absolutely NO sense. Now I have to go looking for another app because I can’t trust Facebook with those predators but I just thought people these days could be more considerate. If I created and app like this I would at least give info and when they subscribe then they will get unlimited casting but they don’t have to subscribe because then again not everyone is rich. People who are rich can just hire and agent, morphed to la, and get and acting job in just 2 mins. I’m so disappointed in you guys very disappointed 🙁

I know almost every YouTuber actor tells you to start here but in my opinion it’s useless. You barely get sufficient amount of auditions to really pay you well. You have to pay like $20 each month to even be able to use this app at all, and when you finally get to see the auditions it’s very disappointing. Most of them are not even going to pay you as a trained actor. You pay $1000+ headshots, 500+ classes, just to apply to roles that don’t pay you at all. CUSTOMER SERVICE IS HORRIBLE!! They will not give me a refund even though they charged me unknowingly for 4 months STRAIGHT! Supposedly it’s in their terms, that they cannot issue you a refund whatsoever. Never heard a business doing that, or treating their customers so poorly. Go to Casting Networks or Actors Access instead- that will give you results. This app will not.

David L and Stephanie and others we have recently TRIED to work with, simply do not care about customers. They did NOTHING to help a very simple situation and instead remained inactive on pursuing any simple resolve. I'm taken back by the un-professionalism from this supposed "huge" entertainment industry standard casting. Trust me, go to Casting Frontier or Actors Access for ALL your casting needs. Until they actually take the time to care and hold a regular conversation and admit anything, they are 1 star pure and simple. We do not and will not recommend them to any of actor, cast or crew, both current or future, and will begin to express how unprofessional they have been with us to our connections of producers, directors and ET professionals and creatives. Shame on them.