Contact NTS RADIO Support
Company Name: NTS LIVE LTD
About: Providing curious minds with a home for music discovery. NTS is a global music
radio platform, broadcasting from over sixty cities every month.
NTS RADIO Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: feedback.web@ntslive.co.uk
Website: 🌍 Visit NTS Radio Website
Privacy Policy: https://www.nts.live/privacy-policy
Developer: NTS Radio
3 Most reported problems 😔💔
Playback Issues on all Discovery/Search Mixes!
by Disappointed App Enthusiast
Sorry for the 1-star review, as I really love NTS and their programming. But I had to get their attention. For months I’ve been experiencing playback issues (13.3 version iPhone iOS) and I’ve sent a few emails and haven’t heard back. Live stations play just fine but all mixes through discover or search never work!! I always get a “oh snap there was a playback error” when I go through mixcloud too. I’ve deleted and redownloaded the app, cleared cache, upgraded flash and still - nothing. Very sad and very frustrating to say the least!
Hope you can help fix this problem so I can revise my rating to the 5 stars this station deserves on programming and musical talent alone!
Love NTS but the app crashes
by Betatronic
NTS is the best thing to happen to my music life in the past few years, but when I listen with my iPhone the app crashes constantly. So I go back and restart the episode, only to have it crash again ten minutes later. After months of this I've finally given up. Would love it if the developer would fix this problem. 😫
GREAT CONTENT. POOR PLAYBACK
by Purceus
All the content available on NTS is amazing. The app however is buggy. The newest update has made things worse. Playback of archived content lasts about 2min and then the app crashes. It needs to be re-written from ground up as this has gone on for sometime now and newer patches haven’t resolved this only made it worse. Great music though.
Have a Problem with NTS RADIO? Report Issue
Why should I report an Issue with NTS RADIO?
- Pulling issues faced by users like you is a good way to draw attention of NTS RADIO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NTS RADIO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NTS RADIO.
