Contact DVDFab Remote

Contact DVDFab Remote Support


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About: DVDFab Remote is a handy mobile app designed for DVDFab users to monitor on
their smart phone screens what is happening in DVDFab client, when they are not
sitting in front of their computer screens while DVDFab is doing its own jobs,
no matter in what modules, Copy, Ripper, Converter or Creator. Users can check
real-time task progress on their smart phone screens, like which task has
completed successfully, which has failed,.


 
  2019-01-25

DVDFab Remote Customer Service 💢

Hard-to-find customer service info can be a red flag. Is DVDFab Remote Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DVDFab



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DVDFab Remote Website

Privacy Policy: https://www.dvdfab.cn/remote-privacy-policy.htm

Developer: Fengtao Software





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5 Most reported problems 😔💔

3.0 out of 5
Robert Norman Allen
2025-05-19

I have had DVDFab installed on my Windows 11 computer, and have regularly updated the software without problem. Today, I tried to upgrade DVDFab from version 13.0.3.9 to 13.0.4.0, but Windows Defender reported that there was "a virus or unwanted program" and the upgrade would not install. I am not sure how to configure my firewall to allow this update.

David Walsh
2023-05-10

Merge is no longer working. It starts and gets to 99% and then just stops. I have reloaded the product but it still doesn't work.

Doesn't Work

2022-06-12

by RELolley

I'm running DVDFab on my laptop, less than a foot away from my iPhone. Both are on the same WiFi network. I have the app running and when I scan, the app cannot find DVDFab running. I manually input the IP Address listed in the program's general settings under Remote", and it still can't find the program running. I deleted the app from my phone. Time Installed: 20 Minutes.

Useless when it finds server but claims no task

2022-06-19

by Krhchicago

Worked great in the past. Stopped working earlier this year on my iPhone 8 and still broke on my 11. Was great but now only worthy of a delete after checking.

Cannot Get it to work

2022-06-26

by RalphAlan

The app finds my PC but have never gotten anything other than "No taks is currently running in DVDFab".




Have a Problem with DVDFab Remote? Report Issue




Why should I report an Issue with DVDFab Remote?

  1. Pulling issues faced by users like you is a good way to draw attention of DVDFab Remote to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DVDFab Remote customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DVDFab Remote.


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