IKEA Home smart 1 Reviews

IKEA Home smart 1 Reviews

Published by on 2025-01-15

🏷️ About: The IKEA Home smart 1 app is designed to work with the TRÅDFRI gateway, allowing users to control their lights, blinds, audio, and air purifier from their smartphone. The app offers customizable settings, timers, and voice control through Apple Home, Amazon Alex... Show more


       


Overall Customer Experience 😎


🫥 Neutral
49.2%

😎 Positive experience
32.2%

🤬 Negative experience
18.6%

~ from Justuseapp.com NLP analysis of 3,555 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- IKEA's app has a well-engineered security model that respects user privacy and is more secure than the Hue app and bridge setup.

- The app is good at walking users through the setup process and has user-defined moods that are easy to set up and use.

- The app has a simple interface and is good at controlling the lights and remotes once they are connected.

- The app has the potential to be a more affordable alternative to Philips Hue.



Read 25 Customer Service Reviews 😠💢

4.2 out of 5
Shameful setup hassles

Great IKEA smartblinds, but awful software! It took several days to get the hub to communicate with my router and my 3 ikea blinds linked to the hub. Followed the confusing directions to the T many times over and still success was hit and miss with SmartHome. After weeks of trying, I am still unang... Show more

Response

In response to the one I recieved-

What exactly is the issue? Like I stated, every time there is an update, something looses connection; bulbs, remotes, sensors, stops communicating with HomeKit... Sometimes a restart fixes it, sometimes I need to re-pair the device. Maybe take more time wit... Show more

app thinks nothing is set up

Stuck in a mode where I get asked what I want to add even though I’ve already added 2 blinds. Can’t get past it to actually control the blinds. Deleted IKEAHomesmart1 and reinstalled and it’s still doing the same thing. Kind of ridiculous.

UPDATE

Finally IKEAHomesmart1 was able to r... Show more

App refuses to recognize second blinds

I bought 2 blinds and it only seems to be BARELY successful at syncing 1. The second one refuses to get recognized by IKEAHomesmart1 sometimes the repeater doesn’t get recognized, the blinds always pair perfectly to the physical remote that never is an issue. I’ve tried resetting the gateway, rese... Show more

Wow, talk about terrible

I didn’t know there could actually be software written this bad but this is horrible. First I haven’t been able to connect to my gateway for months. Tried resetting it without any luck. Next the interface is crap. The timer settings are stupid. You set one and it interferes with another. How about ... Show more

Completely stopped working.

Worked great for a couple months with little issues. At some point, none of the bulbs were recognized on my phone (they still turn on manually but I can’t control them). Tried to reset my WiFi, no change. Decided to just disconnect and reconnect everything (gateway, remote, bulbs). Now nothing will... Show more

Stop giving blanket responses

It’s disrespectful to your users. You clearly have issues with your app, and you’re not addressing any of them here, or anywhere. Please respond as human beings. It keeps loosing contact with HomeKit. The only way to reconnect is to reset the whole system and re-pair every unit one by one, twice. O... Show more

Unable to pair gateway with remotes

I'm having trouble setting up the Trådfri Gateway kit and IKEAHomesmart1 is currently unusable for me.

Everything worked for a couple days after my initial purchase and setup. However, sometime in the past few days the system became unresponsive and subsequent attempts to factory reset the ... Show more

FEEDBACK

IKEAHomesmart1 interface is outdated. If you have 10 devices that you want to control with IKEAHomesmart1 you will need to scroll. Only devices fit per screen. Please this is just bad interface design.

Creating a schedule is not that smart. There is no way in an easy way to set multiple da... Show more

Devs need to remove WiFi Requirement

With all of my smart home devices, I prevent them from communicating with the outside world for security reasons. When I want to control them while not at home, I connect to my home VPN network to form a secure tunnel into my network. Every smart device works with this setup except for this IKEA ap... Show more

Buggy - Incomplete

It’s almost mind boggling the issues that both IKEAHomesmart1 /software and hardware seems to have for IKEA based devices. I can’t even express the odd navigation behavior when killing IKEAHomesmart1 and restarting it and immediately receiving a new device onboarding flow for setting up the blinds... Show more

Needs work

I have to give one star because IKEAHomesmart1 keeps crashing, takes forever for IKEAHomesmart1 to start up, crashes, and forgets my gateway often.

IKEAHomesmart1 has a nice layout, but I suggest that a dimming/brightness slider with the three “mood” circle buttons right next to it for t... Show more

Not accessible for the blind

As a blind person it would be very useful to be able to control my blinds and know when they are up or down or set them to automatically close at night. I know I can do all this but the IKEA app which is required for set up is not accessible. Buttons are in labeled there are just icons but they don... Show more

Room for improvement

These lights are clearly marketed as a more affordable alternative to Phillips Hue. I’ve tried both and Hue has shortcomings of its own, not least of which is the lack of cooler tones and fewer lumens. I’m also ambivalent about both apps. I think Hue has some advantages but the widget and room sche... Show more

Could be better

Yes, setting up IKEAHomesmart1 for your smart devices is a bit of a pain. IKEAHomesmart1 is fairly simple, almost too simple, to use. It’s a little misleading to have my remote controls for my blinds, as well as the repeater, to show up in devices. Since they are listed, it would be nice if the... Show more

Solid Start

IKEAHomesmart1 is very good at walking the user through the setup with the lights/remotes. The user defined moods are excellent ways to make your room look great! They are easy to set up and quick to use. However there is still work to be done with the timer features and improving grouping functio... Show more

Works well after you get it working

Overall it works well once you get it working. It may take a few times to get the lamps to connect. Once connected they are rock stable. The various remote connect without any issues like one expects. The white driver modules that have two light settings works well with its dumb light switch puck.... Show more

Works but Very buggy

It is ridiculous homeSmart does not have Cloud Integration for remote access after several years on market or a means to provide port forwarding to be able to control Trådfri hub from app. Sonos integration is not polished and crashes a lot hence my only view is to use the Sonos app but the effort ... Show more

Way better security & privacy than Hue but still lights turn back on after power outage

Strengths:
IKEA ’s app and the SECURITY model it uses (to SECUREly communicate with the Tradfri hub with COAP TLS) while RESPECTing your data privacy (by NOT spying on you and NOT reporting your time-stamped usage data to its servers) deserves a LOT of praise and it’s very well engineered ‘under... Show more

Works well until latest update

Latest update adds more products but now IKEAHomesmart1 asks you what you want to install every couple of times you open it and there is no exit option. Only thing you can do is shut down IKEAHomesmart1 . Seems like sloppy but testing. It’s really come a long way in the last year too bad they stil... Show more

Significant connectivity issues

Have had the system for little less than a year, and I have to say does anyone internal actually work on improving g the software? I would say roughly 90% of the time I’ve owned it the gateway loses connection to the light sources and I have to do a manual reset on the back of the gateway.
Very... Show more

Lots of issues

I’m not sure why the average rating for IKEAHomesmart1 is so high. My experience, so far, has been sub par. I bought the IKEA smart blinds and used IKEAHomesmart1 to connect with the gateway. I’ve had to completely remove the blinds twice now because they can’t be found or only one blind will be ... Show more

Some quirks but so far so good.

The TRÅDFRI system seems to work as advertised. I had some issues pairing the remote to the gateway, but once I found that *I* was the problem it went smoothly from there. IKEAHomesmart1 doesn’t seem to handle switching from the background well as it frequently asks to reconnect to the gateway by ... Show more

Update after Ikea response

After resetting the Tradfri to factory settings and starting over after calls with IKEA I finally got IKEAHomesmart1 to work and connect with HomeKit. I had to reset tradfri twice and revert it to factory settings and reconnect 4 bulbs and remote both times. Frustrating experience and calls to ike... Show more

FrcQta
2022-01-14

It's really outdated that homeSmart doesn't have cloud integration for remote access being a company with this impact on the world. All the suppliers of other products that I use, lights, blinds, entrance gates to the property, alarms, etc., have this created and it is not understood because it does... Show more



Is IKEA Home smart 1 Safe? 🙏

Yes. IKEA Home smart 1 is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,555 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for IKEA Home smart 1 Is 63.4/100.

Safety Analysis

68.0% of users say app is Safe 👍
68.0%

16.8% of users have Some Concerns ⚠️
16.8%

15.2% of users say app is Risky 🚨
15.2%


Is IKEA Home smart 1 Legit? 💯

Yes. IKEA Home smart 1 is a totally legit app. This conclusion was arrived at by running over 3,555 IKEA Home smart 1 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for IKEA Home smart 1 Is 100/100..

🔏 Privacy & Data Safety

IKEA Home smart 1 collected the following data from you:

  • Data Linked to You:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with IKEA Home smart 1? Post a Review




Features

- Control lights and blinds from the app

- Turn audio on/off, pause, and adjust volume

- Customize settings for blinds, light colors, and warm/cold light

- Set morning and evening timers

- Turn air purifier on/off and adjust fan speed

- Voice control through Apple Home, Amazon Alexa, or Google Home.

  Contact Support
Developer:
Inter IKEA Systems B.V.

Contact e-Mail:

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