Contact IRONMAN Tracker Support
Company Name: Dilltree Inc
About: IRONMAN Tracker provides official real-time athlete tracking for select global
IRONMAN and IRONMAN 70.3 endurance events.
IRONMAN Tracker Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with IRONMAN Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IRONMAN Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Frustrating Leaderboard
by Magrusch
Inconsistencies when showing top results. Often limits to only top 10 results in category and no way to page through past 10 results. For the longest time, the Pro women results were capped at 10 while showed all men. That was fixed for a while but seems to have returned for both categories now.
Annoying to have to select “are you a participant?” each time you view a race and if you accidentally do, you’re screwed because you get annoying non-relevant push notifications. There’s no way to track someone without receiving all of their push notifications - clearly designed for someone who is only following a single athlete versus someone who wants to “virtually spectate” a race.
As a dev myself, I’d be embarrassed to ship something with this many inconsistencies and poor UI.
Great app but drains your battery!!
by Queensuzie
This app is great and makes spectating at these Ironman events so much fun! You can plan and track your athlete(s) and see who stopped and where they stopped and how long and the alerts are great too. Really, without this app, spectating would not be as fun at all! That being said, it DRAINS your battery on your phone. I was with five people and we started watching it at 7am and all six of us by 1pm had zero battery and dead phones and missed the finish picture opps! Maybe we should have turned off alerts and that would have helped. But the app is so fun to watch and the alerts are super helpful. So it needs a little improvement but it is really great.
Almost a perfect way to track an athlete
by Maryland Barbie
I’ve used this tracker to follow my husband at 4 IronMan 70.3 events. Easy to download, easy to use. So easy to use that I have looked up times for strangers who were curious about the time and location of their athlete.
My only complaint is the minute or two lag time between when an athlete passes the tracker station and the notice appears on my phone. I missed quite a few pictures, because I was not expecting my husband to reach my location as quickly as he did, until I began to subtract 2 or 3 minutes from the tracker’s report of my husband’s location.
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