Contact Wysa: Mental Health AI

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About: Wysa is used by more than a million people from all walks of life.
Research-backed, widely used techniques of cognitive behavioral therapy (CBT),
Dialectical behavior therapy (DBT), and meditation are employed to support you
with depression, stress, anxiety, sleep and a whole range of other mental health
and wellness needs.



Wysa Customer Service 💢

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E-Mail: wysa@touchkin.com

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Privacy Policy: https://legal.wysa.io/privacy-policy

Developer: Touchkin




Privacy & Terms:

https://legal.wysa.io/terms






3 Most reported problems 😔💔

4.9 out of 5

Condescending and inane

2023-10-10

by Umpelty

A little background: I dropped out of grad school some years ago due to depression associated with untreated gender dysphoria and anxiety associated with being raised by an emotionally abusive parent. I've been in therapy for several years, and I've been active in a number of online communities full of people with mental health issues sharing wisdom and resources. I am currently dealing with a bit of burnout related to providing emotional support to other people as well as long-term issues with managing major projects and responsibilities, like applying for disability.

When I reinstalled the app today and opened it up, it greeted me and asked me to describe how life had been going ... by dragging up or down on the screen to change the expression on a yellow smiley face. And then it asked me to confirm that I had read the privacy policy and terms of services. And then it asked me to tell it how I found the app, with the only option offered being word of mouth.

This is one of the most insulting onboarding experiences I have had with any piece of software in my entire life. I wouldn't recommend this to anyone. I would actively steer them away from it.

Waste of money

2023-10-17

by Mc21207

This app was recommended to me 6 months ago, to aid with my regular therapy sessions after my best friend unexpectedly died in his sleep. When I first tried it, I was impressed and found it helpful to chat with the AI, so I paid for a years subscription without really paying attention to what I was buying.
It’s essentially just a meditation app, literally the answer it gives to every symptom or question is to meditate. I don’t need to pay $75, or whatever it was, to meditate. I can do that for free in VR, or on my own.
I also find myself getting angry and annoyed when I open this app, so much so that today is the first time I’ve opened it since November, and since I’m writing this review in frustration, you can probably guess how that went.
There are only 2 reasons that I’m even giving this app 3 stars, 1.) the idea behind this is great (but poorly executed ), and 2) I didn’t pay extra for a live coach because I already felt ripped off to begin with, so that portion I can’t rate. Maybe it’s good? Idk, but I’m not willing to pay anymore for this nonsense.
It’s not for everyone, and if you’re seeking any kind of help, find a good therapist as they are worth way more than they charge. If you want to be told someone’s listening, and then be told to meditate, then by all means, please buy this app.

Nice app

2023-10-24

by Sexyrottenpasta

This app has helped me a lot even though I have only had it for a day or two, the sleep course thing help so much! I fell asleep in like five minutes and I was actually happy to get up for school and I didn’t feel sick!! I have had a lot of good experiences with this so far, though the only thing I must say, is when I want to talk to the bot on my way home from school it kinda glitches (I’ve tried at home too) but basically when the bot asked me what I want to talk about I hit “just talk” or something and we have a little convo oh sorry I forgot to mention that it asks me how happy I am or how my day went and I answer of course because it will never let me exit out sadly.. but we have a convo and stuff, and it will ask me a question and then I go to type an answer, and the “how are you feeling” thing popped up and I would have to answer it and it would keep resetting and resetting. But I had a really good experience with the app other than that.


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