Contact Sefaria: Jewish Texts Library

Contact Sefaria Support


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About: Explore our online Siddur, Torah, Tanakh, Tehillim, and so much more. We are
taking the People of the Book into the digital age, and with just 500 MB you can
download the entire library to access all texts offline.


 
  2025-02-19

Sefaria Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sefaria



Verified email ✔✔

E-Mail: android@sefaria.org

Website: 🌍 Visit Sefaria Website

Privacy Policy: http://www.sefaria.org/privacy-policy

Developer: Sefaria








3 Most reported problems 😔💔

4.5 out of 5

My Sefaria App Hasn’t Worked In A Month

2023-08-29

by Gaycrepes

My Sefaria app hasn’t worked in about a month and it’s making me very unhappy. This is one of my main sources of Torah when on the go and it hasn’t been working in a long while. It just shows the blue Sefaria opening screen and never anything else. It’s been stuck like that for a while now and I really need it to come back as I am chronically ill and mentally ill and Torah is one of the only thing that helps. Of course I have a paper version (JPS Tanakh) but I admittedly don’t bring it everywhere with me so I would be extremely grateful if this could be resolved. I have updated it countless times, restarted my phone, pretty much everything. Please help.

Bad update

2023-08-10

by Shoe Lacious

Love the app and website, and recommend it often. But the new (March 2023) mobile UI is *awful*. What was once clean & clear is now a wall of text with a ton of scrolling and no visual markers for where you are. Please bring the old look back! I didn’t even mind all the typos (in the Fox chumash) and display problems (cutting off end of Talmud paragraphs in portrait view) as long as it was easy to navigate. | Edit: Also, the “See all” link under Learning Schedules crashes the mobile app (tested on iPad and iPhone). Please fix soon!

Wonderful app with one complaint

2023-08-17

by LionDog963

I don’t want to sound ungrateful, because I am grateful for the wonderful app; but could you please add English translation to the entirety of texts outside the Tanakh. It’s really disappointing when you read the first few chapters only to discover that the rest of a text isn’t translated. I wish my Hebrew were better, and I’m working on it, but I don’t think I’ll be able to read Hebrew that well anytime soon…
Et me know if I’m wrong and need to reinstall the app.


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