Contact LumaBooth Event Photo Booth Support
Company Name: Lumasoft LLC
About: From the creators of dslrBooth, LumaBooth is the leading professional photo
booth software for iPad, iPhone, and Mac. Perfect for easily running a
professional-grade photo booth and video/360 booth at weddings, birthdays,
company parties, and more.
LumaBooth Event Photo Booth Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lumasoft LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit funEvent 360 photo booth Website
Privacy Policy: https://funeventapp.com/privacy_policy/Privacy_Policy_funEventApp_ENG_Google_Play.html
Developer: Social Media Platform S.L.
Can I trust LumaBooth Event Photo Booth app?
Protect your data and wallet. We investigate the developer's website (Dslrbooth.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
I have a few issues with luma booth which I hope you can help me with I have been having issues with sending photos via whats app and sms messages as it says wrong number and comes up with 1 instead of 44 uk code and on sms it says they are in cue and thats as far as it goes on another point how easy is it loads backgrounds onto luma booth as use dropbox for photos can this been done or is it easy to make up dashboard from a template hub and send it to luma booth event at a time i await your reply mike
Not reliable
by Alpha Gamer81
I have had nothing but problems with the luma company as a whole. LumaBooth, LumaShare is easy to use but having to apps communicate never works. I also always have problems mirroring to TV for the slide show, either it won’t connect at all or a handful of videos come through. I tried my own hotspot, strong WiFi and secured…..none of it helped. On top of that the sms rarely go through. Then they convince you to have another subscription to their foto cloud to later send gallery because their apps aren’t working.
Want to speak to someone to get answers, no one is available. Only contact through emails. Why is it so hard to find a reliable 360 software?
Automatic Upload photos and videos issues
by VictormVal
I’ve been using LumaBooth and DLSR booth for about 3 years and everything was great since recently upgrading firmware of both apps. Now , I have missing photos and videos on every single event, ex: took 50 photos and only 42 were uploaded and don’t tell me it’s an internet issue, I have to upload manually missing ones since guest could not find their pictures or create a google drive folder to share videos next day costing more time consuming and even worse, unsatisfied customers due to a software new versions issues
Want to like, but buggy and poor support
by Wobblegong
I’ve done 3 events with this software and want to like it, but at $20 a month for the service, it really should be more reliable software.
Besides needing to babysit the iPad for occasional hangs, the releases are just dumped on you and screw you over. Take the virtual assistant. Custom prompts used to kind of work. You had to figure out to make audio .m4a and get it in your iTunes library, but they played.
Now, custom audio prompts will only let you select .mp3 files, but it won’t actually import and use them. If you rename a .m4a to .mp3, you can import the file, but your event file becomes corrupt.
I learned this while trying to change one prompt on an existing event. Tell the bride all that time recording is now for naught on her big day…
There just doesn’t seem to be any QA, so the releases come in a flurry (look at version history) If you have automatic update on, you can come back to an event and find they broke you overnight. Again, nice set of features and conceptually decent service, just poor quality, at least on iOS.
There is a link to submit a support request, but I’ve never gotten a response. YMMV.
Have a Problem with LumaBooth Event Photo Booth? Report Issue
Why should I report an Issue with LumaBooth Event Photo Booth?
- Pulling issues faced by users like you is a good way to draw attention of LumaBooth Event Photo Booth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a LumaBooth Event Photo Booth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LumaBooth Event Photo Booth.
