Contact Hover 1 Hoverboards Support

by 04839712

I will say that the app was pretty cool, however the hoverboard was a huge letdown. I don’t recommend it for someone looking for a hoverboard. It was good the first 2-4 weeks but after that it just kept getting worse. The battery used to last around 2 hours when at full charge and now it only last around half an hour at full charge, on side of the hoverboard would stop working sometimes, the acceleration and traction aren’t that good, and it would just turn off sometimes when it’s not even at low charge. Don’t let the LED lights make you buy it now I know that doesn’t mean it’s better then other hoverboards, if your looking for a good hoverboard get the SWAGBOARD BEGINNER HOVERBOARD, T5 - RECERIFIED, everything bad about hover1 doesn’t happen with the hoverboard I just mentioned everything about the swagboard is amazing even though it doesn’t have LED lights this hoverboard is better then ones with led lights. Swagboard can actually take some damage and still me fine, with hover1 if you bump in to something with little force it will get absolutely destroyed. All hover board will get bad if you hit them too hard but hover1s durability is absolutely awful. I truly believe the people who gave this hoverboard a 5 star rating just got the hoverboard don’t buy this it’s a waste of money.

by TDeW83

We purchased a Superfly board and it works great. Kids love it and have a ton of fun. The app only worked immediately upon the first connection. After that the app says connected but we are always receiving a ‘disconnected’ message. Also, we were never able to change the color settings or the ‘beginner-expert’ settings. Connects to Bluetooth every time. I’ve uninstalled and reinstalled the app and the board connects right away but after we turn it off the connection doesn’t work. Super frustrating that to get a mediocre connection we have to uninstall and reinstall every time.
**UPDATE**
Took a look at the tech support on the HOVER-1 website and superfly does not have the ability to change colors. Still dissatisfied in the connectivity of the app...

by Buttons887

I’m very disappointed I bought my daughter one for her birthday at Walmart and at the time didn’t know all I had was 15 days to return it to the store if it did not work. Well it didn’t work my little one was devastated this makes the second one I’ve bought last one might’ve gotten used twice an quit charging!! You people really need a number of contact this is very aggravating having to submit a ticket never heard e such but until my problem is solved I’m not saying anything good about any hover board! Talk your kids into buying something else parents these are not worth wasting an throwing away your money plus a crying child!!