Contact SAFE 2 SAVE Support

by Aly V.S.

Partner businesses seem wholly unaware that they’re participants in this program. The first time I attempted to redeem an offer, 1000 points were taken out of my account and the merchant said, “Oh, I can’t give it to you.” I even escalated the issue to the manager and pointed out that they have a Safe2Save decal on their front door. Since then, I make it a point to ask the merchant before I hit “Redeem” but still, none of them seem to know what they’re supposed to do.

Customer service is also horrible. I called and spoke to a woman and followed up with an email regarding my issue with losing 1000 points. She said she would follow up with the merchant and return my points. That hasn’t happened.

by Drainsyourbattery

I had an iPhone 6s and I downloaded this app and allowed it to constantly track my location because it won’t let you accumulate points if you don’t allow it. My battery would not last me through the morning so I thought it was time to upgrade phones and I did only to find out that it was safe2save that was DRAINING my battery super fast even though I didn’t have it open! The idea is great because the points help me afford cheap date nights, but it isn’t worth it if the app uses 43% of my battery life in just a few hours on a new iPhone 11. No longer worth it to use. I’ll use up my points and then deleting :(

by EmilyDurene5

This app has a great concept and I love using it and gaining points when I drive but there is only 5 Things available in Austin, TX. I’m a girl and they recently added a place where men can get their hair cut? This does not benefit many people using the app. They also have aceable on there which is great! I am using aceable right now to get my license and I wish I would’ve known about the discount when I first got aceable! Although having aceable is great there is really nothing else in the Austin Area to use it on, so I won’t be using this app anymore along with many people in Austin because there is nothing really to gain points for. I requested a couple different things on the app, I’m not really sure how those work so I’m hopeful that they reach out to places in Austin! But if nothing more gets added to the Austin Area there is no real reason for people in Austin to use this app, which is unfortunate since it seemed like such a great idea/concept.