Are you having issues? Select the issue you are having below and provide feedback to Empower.
- Doesn’t link with my credit union so can’t use most of the features advertised
- Temporary outage with my credit union
- Charged the $8 monthly fee
- Did not qualify for the second month another $8 charged
- Not requiring enough
Once logged in app goes black and won’t reload
Can't get code to sign up
not loading won’t let me access anything
Hello I am trying to log into my bank account on my Android tablet. I get to the verify account where I take a pic of my ID and it crashes. What do I do
Won't take me back to home screen to login
He app Won't even start up. I keep getting a message "An unexpected error has occurred" and the app closes.
Took money out of my account and now Im getting an error
Empower will not let me pay my fee! I know this is a weird thing but it freezes on the pay back swcth. It doesn't even give me a "pay back" choice anymore. Am I doing something wrong? Is this an "on purpose" type of thing about not letting me pay?
Empower took my payment out of my bank but now I can't get into the app or download it for new advance! Really frustrating
Complete guide to troubleshoot Empower app on iOS and Android devices. Solve all Empower app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Empower Finance, developers of Empower.
Opening an this app Thrive line of credit restricts access to this app Cash Advance, with access restricted until the this app Thrive line of credit is closed and you meet the eligibility requirements for this app Cash Advance. Many factors impact your credit score, and while making on-time payments and keeping utilization low may improve your score, there is no guarantee this will improve your score. ** The Annual Percentage Rate is subject to change. Instant delivery is available for a 5% fee of the draw amount on the line of credit. If you choose to pay your draw on a date other than your next paycheck date, your rate will be 35. 99% APR or as otherwise required by state law. † Early access to paycheck deposit funds depends on the timing of the employer's submission of deposits. Think the credit system is stacked against you? So do we. this app is on a mission to help more people access affordable credit, build their credit history, and rewrite their financial story. We’ll send you 24/7 alerts to coach you on how to do better. this app charges an auto-recurring monthly subscription fee of $8 (a) after the 14-day free trial concludes for first-time customers, and (b) immediately for customers returning for a second or subsequent subscription. Cancel anytime. * Eligibility requirements apply. No credit score or security deposit to qualify. (this app is a financial technology company, not a bank. Start with a $200 revolving line of credit and grow to $1,000 with every on-time payment. If you choose to pay your draw in full on your next paycheck date, your rate will be 0% APR; if you miss your payment, you will accrue interest at 35. 99% APR and may incur late fees. An this app Thrive line of credit is subject to credit approval. There are no costs to open an this app Thrive line of credit. Free instant delivery is available for eligible customers with an activated this app Card. Perks of a credit card but with a debit card. Enjoy instant delivery and 0% APR** (when you pay your balance on your next paycheck date, otherwise 35. 99% APR). Building credit just got a whole lot easier. Wish payday came sooner? Wish no more. No interest, no late fees, no credit checks.