Contact EcoStruxure Power Device

Contact EcoStruxure Power Device Support


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About: EcoStruxure Power Device app is a single app to operate Schneider Electric
protection relays and circuits breakers in medium and low voltage applications.
It provides in a single mobile app necessary information and abilities to
operate and efficiently maintain devices in EcoStruxure Power and Grid domains
of expertise.


 
  2026-05-12

EcoStruxure Power Device Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Power Device Website

Privacy Policy: https://www.se.com/ww/en/about-us/legal/power-device-privacy-notice.jsp

Developer: Schneider Electric SE







1 Most reported problems 😔💔

3.0 out of 5

Login, Crash, Repeat

2025-09-10

by Sannie6

I don’t know how the 3 other reviews are 5-star. This is perhaps the worst app I have ever used. Forces you to sign in to Schneider every launch - doesn’t even do the courtesy of remembering a user name. By the way, I hate that they force you to create an account in the first place. That by itself doesn’t warrant the 1-star. The app is so prone to crashing it is ridiculous. Then you get to type in your email and password again. Sometimes it will crash again immediately because you are still logged in apparently. Then you go to connect to a device with Bluetooth. If the qr code isn’t perfect it crashes. If you want to look at a prior device offline it crashes. Guess what it does sometimes for no particular reason? CRASHES! Embarrassingly horrible.




Have a Problem with EcoStruxure Power Device? Report Issue




Why should I report an Issue with EcoStruxure Power Device?

  1. Pulling issues faced by users like you is a good way to draw attention of EcoStruxure Power Device to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a EcoStruxure Power Device customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EcoStruxure Power Device.


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