Contact Smart Remote Support

by CrisptyHexagons66629

This is a review for the upgraded paid version. The free version is unusable, and I have no issue paying $4 for a working remote.

The app is stupid and there are glaring issues that make it unusable. The keyboard is non functional because the developer literally didn’t put a space bar into it. Meaning you cannot type spaces in anything you input. This is trivial to fix for the developer, it’s not a app limitation because the LG official app has a space and it works normally. The developers here are just too dumb to figure out a space bar.

The first input key of the keyboard doesn’t work either. You have to double tap the first input key to make it start working. Does this make sense or is it a technical limitation? No, it works fine on the official app. Again the developers are stupid or lazy.

Until these obvious issues are fixed, this gets one star because there’s no excuse.

by Hokus99

So I purchased the paid “pro” version and after a while it stopped working. I uninstalled and reinstalled it and it worked, except that it was the free version again asking me to upgrade. So I clicked on “restore purchase” which upgraded me back to pro version again but in pro version it doesn’t connect to my tv at all. So in summary, if you download the free version, the app will work sometimes but if you upgrade, you are pretty much just donating 3.99 to the developer as the app becomes useless.

by Frvnciis30

I got the app and it was able to connect to my tv, but in order to access my apps I had to upgrade for $3 which I did because it was able to connect the next day when I tried connecting again I wasn’t able to connect anymore I’ve had the app for 2 weeks and have tried contacting the support group multiple times and no one has contacted me back. It lets you connect when it’s free and when you purchase it no longer connects to the tv.