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by Lhenry229

I loved this app when it first came out. It was the only one of its kind and you couldn’t beat the binaural and very unique sound quality. I actually raved about it in an E-book I wrote for my online community. It a few updates later, and the app is actually MORE difficult to navigate, bulky, buggy and is actually worse as far as user interface is concerned. The sounds won’t change when tapped, the app crashes, the functionality is not streamlined. I’ve left feedback and asked questions before and gotten no response.

It doesn’t seem like the changes were done with experienced beta testers, otherwise these updates would have not made sense to the experienced user who wants an app to meditate/focus/relax/sleep daily. I am a tech-savvy woman entrepreneur in my 30’s, meditate daily and often have to sleep during odd daytime hours so I use my noise canceling earbuds with a sleep feature to keep out the noises of lawn mowers, doorbells and such.

In my general opinion, I don’t think the app developers are listening to users. I was a paid subscriber for months, maybe almost a year, but since no app updates seemed to improve the app (and things are not getting fixed and are becoming WORSE), I will be canceling my subscription. Such a bummer, too. Maybe I’ll invest in Pzizz.

by Dna.x

I'm a paid subscriber. Like many other reviewers have mentioned there have been connectivity issues for a while now. I've had issues with downloading at least 25% of the time. I have used it for sleep. It doesn't seem to be super effective, and having earplugs in for hours can be uncomfortable. I have listened to some binaural beats that were more effective. The focus track seem more effective for me, but I have also had good results just focusing with electronic music without headphones and with binaural beats, with headphones. I've only tried the meditation once but it seemed fairly effective. I like that they have both guided and unguided. The app has some bugs, and there are some things that I find confusing that don't seem to be explained. I've submitted a lot of messages through their 'feedback'. Never received a reply. There is no easy way within the app to contact them. There also seems to be no way within the app to cancel my subscription, which I want to do now because it's not working reliably, citing connectivity issues when nothing else is having problems. I think it has potential, but way too many issues for a paid subscription app.

by Seen-Yor

Amazing product overall with brilliant functionality online but there’s just no good reason why the app has so many issues. After reviewing other responses it appears that they are well aware of the fact that the app will stop playing the selected music whether streaming or if it’s downloaded. In the offline portion of the app it frequently switches between whichever songs you’ve downloaded or just stops playing altogether with no apparent rhyme or reason.

They usually ask for more info to get to the bottom of the issue but after so many clear concerns with the same problems you’d think they’d get it together. Not sure if they have enough support staff to actually handle the issue yet but I hope they can figure it out. I know it’s probably more complicated than it seems but I’ve never had issues like this with any other paid app that’s been around for a while. Very disappointed but hopeful.