Contact Jeopardy Trivia TV Game Show Support

by Everyfingnicknameistaken

I enjoy the challenging questions and gameplay of this game more than any other mobile trivia game I’ve tried.
However, it’s virtually impossible to advance or even do well in this game without spending actual money because it is too difficult to raise enough in-game money to actually play more than once a day. Only rarely do you win more money in a game than you pay to play it. I could win 10 games in a row (which would already be very hard to do), and even then I would have less money than when I started, because if you pay $5000 to pay you will likely only “win” ~$4500.
So now I have to raise $80,000 to play a single game on the level that I’ve reached, but if I don’t win I probably won’t be able to play that level again for several days because I have to wait for my bank to fill back up. So disheartening to lose the whole bank that you’ve saved up for days in a matter of 3 minutes.
This game is set up for everyone to lose constantly, in one way or another. I know Jeopardy is based on wagering, so there should always be an element of risk, but this feels almost predatory when I just want to play trivia for fun.
Changed my review from 2 stars to 1 when I read more reviews and realized that everyone already agrees with me. This developer is downright dirty for not changing something that so many people have complained about for YEARS.

by ThirdEyeDevine

Cannot seem to find a way to contact customer service or I wouldn’t be writing a bad review and instead would’ve given Sony a chance to fix my issue. Unfortunately, this is the only way for me to hopefully get attention and my account working again. Developers, Please Please Please contact me. After purchasing Gold bars I now have no way to earn gold bars or cash. This is upsetting as the game progresses it requires more of both just to play a game. Forget completing daily goals, I’m lucky if I get to play a game a day. Please, someone help. I’d love to change my review to 5 stars.
Again, apologies for my method of contact in attempts to change this. I hope we can resolve this issue in a fair and timely manner. I would have never spent that much actual money had I known certain features would’ve been taken away. I feel there should be a warning about that. Is there really even a way to play this game without spending money on it?? It’s rigged a little unfairly in my opinion. But I’m not deleting it until I give you all a chance to make it right. The way Customer Service handles this will have the power to change my whole experience. Hoping for a better experience...
Also, there was an error in the beginning where it merged my 2 accounts?? That was weird. Just remembered that as I was writing this. Thanks in advance.

by Billyjoeee

I’ve won a good amount of times, and sometimes I win by a lot. But I’ve never gotten any more than 3k when I win. Which is ridiculous considering I’m spending 5k-10k to play a round. How does that make any sense and how does this game have good reviews? Supposedly you can win up to 40k on one and 80k on the second one I unlocked. But i can’t even make enough back to play another round when I do win. What a waste of time.

And I’m assuming it’s possible I’m not making very much because even though I’ve won I have a “low amount of points still” but I should atleast have enough to play again. Seems like you win and get no reward. I’m also not the only one with this problem, my boyfriend mentioned it as well and we enjoyed playing against each other but at the end of the day it’s not worth it and there’s tons of other games that we can play against each other and actually play the actual game as well.

Obviously the game isn’t terrible, and it probably doesn’t deserve only one star, I enjoyed it while it lasted, but I don’t see why I would keep this downloaded if I can’t even play most of the time even when I'm winning. Hopefully they’ll get a better payout system for people who do win, whether they have a lot of points or not. Because I don’t want to wait around forever to get free cash just to win and not be able to play again until I can get more free cash.