Contact Photo Collage Support

I absolutely hate this app. I have had it for less then a minute and I already hate it and that’s saying something. Why do you have to buy every thing just to use this app?! Like just have it so you have to pay for everything or you can’t use it!!!!!!! Or make everything free that’s an option. Why do you have to download or send ONE just ONE not the whole thing just ONE little square to some one and then not being able to use the whole picture? Like that it just straight up stupidity. You guys need to make this app SOOOOOOOOOOOOOOOOOOOOOOmuch better to get me to use it. And I was excited to get this app but first I looked at all of the reviews and looked to see if there way any hidden in app purchases and what do you know there is!! Wow nice one on satisfying your customer no I’m not even going to call them a customer you are tricking every one whole purchases this app I am never going to get ANY and I mean ANY thing from your company EVER again. Do I make my self clear? Make this app better, NOW!!

I downloaded this when searching for a simple and elegant tool to collage photos. I was looking for an app with customizable layouts so I could really frame the subject matter within the space on the collage they were placed. I chose this one because it seemed the most promised based on reviews and description. This app has an excellent array of templates, but it is hard to fine tune them to the photos you are using. I am honestly having a hard time understanding all the positive reviews based on my personal experience with the app. I also have the following concerns: 1. Crashes VERY consistently. I had to restart my first attempt at creating a collage 4-5 times at various stages of completion so it's pretty much useless on my iphone 7s. 2. Navigating tools and undoing things such as positioning and scaling photos to fit the collage is tricky. The controls lack finesse. It's too easy to lock in what you do so you have to start a project all over if you make a mistake with crop/scale. 3. The ads are very frequent and obnoxious. They interrupt your workflow once you're up and running. I would be glad to pay a reasonable price for the ad free version provided it was a quality app that did its job well. I feel a bit bad for leaving such a negative review. I actually found myself trying to like this app, being ok with it, but the more I tried to use it, the more frustrated with it I became. I hope it improves with future revisions.

I downloaded this app, it asked me to subscribe and said there would be a 3 day free trial. I chose this and within the hour they charged me. I contacted their services and they said there was nothing they could do and that it was likely my fault suggesting that I had used it before and the trial can only be used once. I don’t remember ever using this app in the past but even if I had it is insane that the app can still “offer” the trial if I had already done so before and then just charge me anyway without warning about not being eligible for the trial. They told me this was apples problem but I would like to know how they are going to fix this if apple chooses not to as apple wasn’t the one that scammed me, they are. Obviously they make money from these apps so you can’t tell me they don’t have my money to return. Avoid this app and their shady practices or they may just steal your money and blame it on you.