Contact Asana Rebel: Get in Shape

Contact Asana Rebel Support

Published by on 2023-12-09

About: From losing weight to building strength, from high-intensity workouts to moving
meditations: each piece of Asana Rebel is meant to fit every goal into your
lifestyle. One app to help you reach all your health and fitness goals Asana
Rebel will empower you to get in shape, feel better, and stay inspired day after
day.



How to Contact Asana Rebel Customer Service/Support

Asana Rebel: Get in Shape Contact Information

Listed below are our top recommendations on how to get in contact with Asana Rebel: Get in Shape. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Asana Rebel: Get in Shape. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Asana Rebel GmbH



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Developer: Asana Rebel

E-Mail: [email protected]

Website: Visit Asana Rebel Website



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Privacy & Terms:

https://asanarebel.com/terms-of-use

https://asanarebel.com/privacy-policy




Reported Issues: 19 Comments

4.7 out of 5

By Leanne

1 year ago

Paid for annual access but I can’t actually use anything. Every time I try to open a workout I’m told I need a subscription, then that I have a subscription, and that’s it. No workout. I’ve wasted hours working out my thumbs on my phone trying to get the app to work.

By Carrie Brush

2 years ago

I was charged twice. Once when I signed up through Instagram and purchased a yearly subscription and then again when I downloaded the app through the apple store. I'd like one of the purchases refunded please.

By Becci

2 years ago

I have paid for yearly subscription but the app us saying I have to pay again to unlock the app?

By Laura Strachan

2 years ago

Was charged twice for subscription..how do I get a refund?

By Hetta03

3 years ago

Despite having the subscription fee taken from my account, I am no longer able to access the app content. When I am logged in to my account, it just says that I need to subscribe to access anything. Please fix this or refund my money!!!

By Sue

3 years ago

Unsubscribe is impossible with no response to emails this is the worst app ever and a rip off

By Cathrine

3 years ago

Same as others: I have paid for the yearly subscription but cannot unlock the app. It's asking me to pay again. I've emailed several times over the past few weeks. Got a respond, finally, asking me to sign up for a free account, then the accounts would be merged. Did not work...Please Help so I can use the app OR I want to cancel and I want my Money Back!

By Anna Kujawa

3 years ago

I was charged twice for the yearly subscription! I paid first by PayPal when signed up from Facebook, and then again when I created a profile in the app I downloaded through the Apple store.

By Santie

3 years ago

I have paid for a yearly subscription, downloaded the app but when I open it I have to pay again. I have send emails but no response.

By Desiré Blevins

3 years ago

I have paid for the yearly subscription but cannot unlock the app. It's asking me to pay again. I've emailed several times over the past few weeks. I'd really like to speak to someone. Please Help so I can use the app OR I want to cancel and I want my Money Back!

By Jackey Johnson

3 years ago

I would like to vie my work outs cu my laptop and not my phone . I have sent a couple of message 2weeks ago but no response. Please can you help I would love to progress my excercise but never been able to do this as I cannot see clearly Thanking in you in advance Kind regards Jackey

By Nguyen

3 years ago

J'ai payé l'abonnement et je suis toujours bloquée

By Onah fields

3 years ago

I paid for the year and downloaded the app. It says I have to pay again to download the app. Please help

By Mary Ann Ellery

3 years ago

I am a loyal and very long term user of Adana Rebel. I love the app, it’s really helped me to keep in shape over the years and especially during lockdown BUT I would like some new work outs please .

By Sheryl Ramsay

3 years ago

I have been trying to cancel my subscription dell week and can not get my phone y to o cancel. Please cancel my subscription effective 9/4/2020 and refund any money due to me I have not used the application as I had hoped. I do not want to be charged for any more Asana service. Your assistance is much appreciate. Thank you Sheryl Ramsay

By Lynn Inns

3 years ago

I paid for the yearly subscription but can access the app.

By Kimmaklyn


Terrible

I clicked one month subscription, just to try it out (I’ll come back to my subscription at the end of this review). I answered all the usual questions, and began my first workout. The video quit half way through the warm up, which could have been my WiFi. It happens. I switched off the WiFi to use data, and the video was still stuck. I tried restarting the app, and it automatically took me back to the beginning of the video as if it had no memory of where I was (For $15 a month, it should keep my place). So I tried fast forwarding to the part of the workout where I left off, but you can’t fast forward. So I chose to skip set, and it completely skipped the rest of the warm up. It went straight to the workout. I thought, “Fine, I guess I’m working out then.” I could not even keep up. It goes too fast. Sorry, but I do not want to hurt myself when I can’t keep up with good form. And since I know I can’t rewind or fast forward seconds at a time, there’s no way this is at all going to be compatible with my life - for $15/mo?! I went to cancel after activating my MONTHLY subscription literally 15 minutes before and it is set to take $60 worth out of my account. So now I have to try to stop apple from taking my money. Honestly, if it was just $15 that I lost I would have just been like “oh, well. That’s what I get for trying something that doesn’t offer a free trial.” This app is terrible! I do not trust this company! Do not waste your time or money!



By The Next Leading Man


Flawed subscription system/horrible user interfaice

I am beyond annoyed and flustered at Asana Rebel’s billing. No less than 4 times have I purchased a subscription at what is billed the “premium” package, only to be denied workouts and forced to buy a more expensive package that is the “true premium” or “unlock everything” package. This has resulted in over $250 in losses over the course of a year, via purchasing the “same product” over and over again. I have cancelled all subscriptions and will not be using this product again. I’ve found the workouts to be sufficiently challenging and a nice variety, but interacting with the screen at any point in the workout proves to be impossible. If you need time between movements/a movement is too much to do in a given moment, trying to pause for a breath can result in you missing an entire exercise, as the screen does not register your touches, which results in my personal frustration for needing to fiddle with both the pause button and the time icon/bar trying to recover that exercise. Unless sufficient software repairs are made to this app for its billing and interface, I would not recommend it. Decent content does not counterbalance a customer’s user experience.



By KAYTOG


Old version was GREAT

I would gladly give my money every month to have the old program back. You had the option to start a 4-6 week long program based on your needs. The workouts were perfect and only took me about 2 weeks to start seeing incredible results. I even got abs for the first time in my life! Now that option is gone. You can still access the old workouts but they don’t register on their workout log anymore so it doesn’t show that you worked out for the day if you do an old workout. Also, there are only 5 workouts available from each old program (fatburn, bikini body, stretch & move, etc.) so there is no progression or building towards a long term goal. The new workouts are 5 minutes shorter than the old ones and include a 5 minute warmup and an 8 minute cooldown. So your actual workout is only about 10 minutes long, and has proven to been much less effective than the old ones. You spend more time warming up and cooking down than you do working out- what’s the point of that? The programs were what made this app great. I’ve seen lots of customers express similar concerns and I’m not sure why they don’t seem to care? They would be making loads more money if they incorporated both the old and the new. I’m only subscribing as long as the older workouts are still accessible. If those leave, I’ll finally cut ties...unless they decide to listen to the people who’ve supported them the longest. ✌🏼




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