Contact Remo Duplicate Photos Remover Support

by Nonnanmk3

Terrible. Found only 5 dupes. Just a cursory look tells me differently. How do I get my money back??? Ok. Just tried on my phone. Same thing. And yes, did up the similarity setting to 10%. Wow this is really bad. PLEASE don’t waste your money!!!!!

UPDATE so I post the review above and I get an email explaining that the app is free. Ok sorry, something popped up during install and I thought I was getting charged. It is free. The company was very upset about this. However, not so much about their app not working. Lol. Told me to check “similars”. Really?? I did! And upped the similarity setting to 10% as stated above. I don’t think you read past “How do I get my money back?”.

My review still stands. There really should be a way to give no stars.

by DataDelver

This may work as advertised on photos that have the trash can icon available. However, those of us backing up and then synching to our Macs have developed a problem: synchronization over iTunes has developed a bug within the past year or so. It will sometimes send duplicate photos to your iPad. None of the photos have trash can icons available.

I have about 20,000 photos on my Mac in Photos, which come from uploaded photos taken with my iPhone and iPad. My Mac is the “Master source”. During uploading to Photos I select the option to delete the uploaded photos from my iPhone and iPad. Thus, after I synchronize with iTunes, almost all photos have one copy, and none have the trash can available (trash cans are only an option if the photo is in your Camera Roll folder, a decision that Apple made long ago - no editing and no deleting photos that came from the Master source).

Unfortunately, my last synching with my Mac duplicated 4000 photos. None have trash can icons, so none can be deleted manually. This Remo software only looks through photos in your Camera Roll, and cannot find the duplicates in other folders that came from your Master source.

Does anyone know if there’s an app to remove Photos from an iPad or iPhone that don’t have trash can icons?

by Xplizt

I have lots of duplicates after mistakenly keeping my photos shared across multiple different iCloud accounts. I was skeptical of a free app cleaning up my database without any strings attached, so I tried doing some research on the developer before I downloaded.... I couldn’t turn up any negative information besides the company being headquartered outside of the US... in India to be precise. So I downloaded and set it to scan over 400 photos. It took less than 30 seconds using cellular service on my iPhoneX. When done, it only found 2 “exact” duplicates and 7 “similar”... of which, maybe only 2 of the “similar” photos were “similar” in nature.

Disappointing to say the least... because after reading some of the reviews, I had hoped this thing would find more than just TWO duplicates. Never the less, it was free... so no harm, no foul... although I will still leave a respective review to reflect my experience.