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by Noquartertofashies

In my company I don’t work with the desktop software which I’ve heard is a MUCH better experience. I have used the mobile app daily since 2015 and it is without a doubt the most poorly written and executed excuse for an app I’ve ever had the displeasure to work with. Like clicking twice or thrice to execute a simple search? Like lost data and freezes/crashes? Are slow load times and constant password updates your thing? Then sign right up! If Next Gear has done one thing consistently it’s their seeming constant refusal to turn this app into something a field technician would be able to use without turning his/her tablet into a frisbee. Dash is trash. Avoid at all costs unless you’re stuck like me

To NGS: Please don’t tag this with the usual automated corporate response. Y’all don’t have any desire to make this thing any better. And I’ve no wish to recommend fixes you’re not going to implement.

by >jgates<

The photo management has always been as sub-par as the rest of the mobile app, but today, on a busy Sunday, I cannot upload job photos from the camera roll in separate batches without logging out and back in. I can either upload all of them at once, which I don’t do because there’s no way to rearrange the order afterwards, or I can log out and log back in for each room. I’m going to go ahead and speak for all of us that have no choice but to use this garbage app - we don’t care about the minor improvement you’ve made to the calendar, or the desktop layout (which still isn’t right) or any of the intangible minutiae that supposedly enhances usability. Fix the photo management so it’s at least back to not being an obstacle to getting work done. It’s inexcusably poor.

by Johndoe2314

With the new update, the photos are not uploaded/files name based on the sequence the photos were taken in. In the app I can still filter/sort them correctly, but on the computer the sort options do not allow to sort based on photo age. This makes it very difficult to export a pdf photo sheet to share with insurance where the photos are in order. Even when I put numbers in the photo description it can’t order them in sequence. It orders them like this;
1, 10, 2, 3, 4, 5, 6, 7, 8, 9, (I think it looks at the first digit of a double digit number separate from the second digit)