Contact Scholly Support

by PlsGiveMeAccessToFunds???

I’m really confused by this app...I was so excited to come across a platform that helps match students with scholarship opportunities! However, as a student struggling to finance an education...I cannot afford to pay a monthly fee for a service that *might* or might not help (as many of the reviews suggest it has simply eaten their money with no results, anyway.) Doesn’t this seem counterintuitive, when the money spent on the monthly/annual fees could actually go toward financing one’s education itself??? Sort of funny to target a demographic clearly in need of funds but also make them pay out of pocket when the whole premise is that they likely can’t...not everyone has parents whose pockets they can reach into. I’m disappointed. I get that the developers have to make money to keep this running— if you charged a one-time, up front purchase fee rather than tricking people into downloading a free app that requires a paid subscription to access, you would honestly get enough active downloads/users to keep your app afloat (and improve its actual functionality.) You may think it’s not that deep, but this is a form of elitism, just reinforcing the idea that success on this front still has to be bought. You can’t imagine how disheartening that is.

by Wife Of A Snorer

I downloaded this App and it never worked properly from hour one. Constant glitching, the app not opening or the app sometimes opened but my phone would freeze and all open apps would crash, my screen would go to the Home Screen and I’d have to give my phone a hard restart just to get the phone working again. I followed the directions on the Scholly website for IPhone users on how to cancel my subscription and it was canceled within days. When I go to my settings and click on my name it says my Scholly subscription was canceled in March of 2020. It’s now DECEMBER of 2020 and I just discovered on my bank statement that Scholly has been making unauthorized charges on my bank account EVERY MONTH for $7.99 since I canceled it back in MARCH! I sent Scholly an email, a direct message on both Twitter & Instagram and a private message on Facebook. I got a response from Facebook with a link to where Scholly claims I could cancel my subscription but it was just a broken link that took me nowhere. There is no 800 number to call. This company should be shut down completely, it’s a total disgrace and nothing more than a scam to make unauthorized monthly charges from your bank account with absolutely no way to stop them!

by Smithabigail89

After having the same login issues as many others, I was finally able to get in using the “restore purchase” option. Upon getting in, I filled out my profile and answered a ton of questions. I was then taken to a screen that said, “looks like something went wrong”. From there, I attempted to close the app and reopen it. Upon reopening it, I was asked to create my profile again. The profile creation process was not easy either, as the fields do not fill or function properly.
I’ll try again in a few hours, but I’m seriously disappointed in this app so far.
I’m a Financial Coach, and I was hoping to find a resource to make a debt free college degree more easily within reach for my clients. I do see the benefit in paying for a service to match students with scholarships, but again, this app isn’t worth the free trial I’m “paying” for.
Another suggestion for pricing would also be to look at only charging for matches instead of a subscription. This would be proving your value before collecting up to $7.99 monthly for terrible functionality.