Contact Watch OWN Support

I came to the reviews to see if anyone else was having problems logging into this app when you put your cable provider in and it seems like a very common issue. The app freezes or the page just won’t load after you put in your cable information. I tried logging in on my IPad, Firestick and my phone and was finally able to log in on my phone after trying for almost an hour. I was so excited to be disappointed once again. Not only does this app have a ridiculous amount of commercials for one show, the app crashed in the middle of it and then logged out of my cable provider. Once again, the page froze up when trying to log back in. I have deleted and reinstalled the app 3 times and it still freezes after attempting to submit my cable information. I’m sad to say I’m deleting this app for good and would not recommend anyone downloading it and getting stuck in this big loop of logging in, the app crashing, logging you out then trying it all over again. I would honestly give this 0 stars if I could. 😡😡

I am home a lot working on various projects and like to have background noise so I watch a lot of the discovery apps. (I know OWN is. It necessarily a discovery brand but their app is the same format). Lately I’ve been watching own’s live daily and I enjoy it. My problem is with their commercials. They repeat the same commercials multiple times during a break and it’s gotten ridiculous! For example, currently a “Nissan sales event” commercial is playing and twice today I’ve seen it FIVE times during ONE commercial break! It literally played 3 times back to back. I’ve got the dang thing memorized and it’s barely lunch time! I’m so sick of seeing the exact same commercial!!!! This seems to be a problem across all the go apps I’ve used (tlc, Id, own..) and the only response I get from customer service is “I’ve forwarded it to our technical team”. That was in February! Nothing has changed. Sooo frustrated and over it!!

In order to get OWN I had to get the highest cable package and even then it wasn’t included. I had to then pay more to add it to the package because OWN is a super premium channel but Ok I still move forward. Now I’m watching the episodes I missed on OWN and every 2 minutes I have to watch 2 minutes of commercials. Have some decency, cut this out or add a monthly fee for the app to stop this madness. No one wants to pay this much to still have to watch commercials. Please let us live and enjoy the network without having to watch these commercials on the OWN app. Just stop trying to sell us stuff all the time. Let us have a moment to just enjoy the network and if we choose to pay more for this opportunity? Allow us to, but please stop forcing us to watch sales pitches, we need an option to avoid this. Thank you