nugs.net Reviews

nugs.net Reviews

Published by on 2024-05-10

🏷️ About: The nugs.net app is a streaming service dedicated to live music, offering official soundboard audio, full concert videos, and exclusive concert livestreams from iconic and up-and-coming artists. The app provides unlimited and ad-free streaming of high-quality concert audio and video, with new shows added daily, from current tours to classic archives. The app also allows users to create and share playlists of their favorite songs, save their favorite shows and playlists for offline streaming, and get free access to 24/7 radio and video streams, as well as weekly featured shows.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
62.7%

😎👌🔥 Positive experience
21.7%

🙄💅🫥 Neutral
15.6%

~ from Justuseapp.com NLP analysis of 41,529 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides a large quantity and variety of live music

- Content is updated regularly



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Unreal poor service

2022-05-21

Every time I sign in and come back the bugs app makes me sign on again and over and over , also I ordered a stream concert and then I lost my Visa card and the nugs people canceled my whole account and then the whole nugs app erased my stash of this concert I paid good money for , I immediately resigned back with my new Visa card and never got my expensive concert put back much less had any real human response to my many emails and I still pay every month but for what ? One day I hope you can use real people with a real customer service phone number so we customers can get proper service

Could be amazing

2022-06-22

First, I use nugsnet all the F'ing time... Great catalog. I also subscribe to Live Phish. So am a bit beholden to nugs...

But for the life of me, why does it always forget what I am listening too? Scenario: I'm driving and listening to a Panic or Goose show... I'm streaming. It's half way through the 3rd song of the first set. I get home. I go inside my house. The next morning I get back to my car - and not only does it not remember where I was in that 3rd song, but it takes me back to the home screen and it doesn't even remember what show or even band I was listening to. Very, very annoying.

A little better experience if it was a show I had downloaded... But still super annoying

Needs some work

2022-07-23

The music is Great!! No complaints there. New shows are added every day and the sound quality is great! Two major problems I have with nugsnet though (and why I probably won’t renew, unless corrected): 1) nugsnet refreshes itself anytime I make a phone call, or watch a video on another app, and I lose where I was. 2) nugsnet needs to keep track of what shows I’ve listened to. There are over 15,000 shows, and I listen to many a day. It would be nice to know what I’ve already listened to, and when. You fix those two issues and it’s a five star app all day long!!

Great Content, Poor Function

2022-08-24

Love the content of the nugs app. They are unmatched in providing the quantity and variety of live music and it is updated regularly. However, nugsnet constantly crashes, losing your place in the show or song you were listening to. Everyone that uses nugsnet knows what I’m talking about.

Every time you lock your phone and use another app, nugs crashed, forcing you to reboot and go find your place again. With the amount of content on nugsnet , this is an incredible inconvenience and seems to be getting worse with every IOS update. Before you spend the money on the monthly subscription service, please consider this glitch and it’s impact to your listening experience.

Content is good, app is underperforming

2022-09-25

Just got an update that let me know that some kind of 360 immersive experience is available. That sounds great. What would be better would be to fix the bug that loses your place in your music after leaving nugsnet for a few minutes. Another update that users would love would be making it easy to save 5 or so favorite bands and easily access them. I’ve followed instructions about signing out, deleting nugsnet and re-downloading it to solve the problem of losing the current playing spot but that didn’t work.

Good but still not quite right

2022-10-26

Still very buggy. App doesn’t show the right song playing when you are playing in the background. Start on a song and go back to the 3 songs later and it shows the first song playing when it isn’t any more. When you click on the song actually playing it restarts that song. Also, not well integrated with iOS. Stops for no reason, volume control doesn’t work half the time. Really annoying. i8 with latest updates. iPhone is not the issue.

Superp sound, still needs work

2022-11-27

Love nugsnet and use it a whole bunch. The playlist just continues to grow. Just needs some bug fixes. I use a iphone 7 and the slide up controls as well as when i pick up the phone are activated, they rarely pop up. It’ll sometimes just turn off my app and open apple music instead. This is frustrating when when at work double tapping my airbuds to pause music and then something else will start playing. Functionality on iphone just needs to be better. It will crash or get wonky forcing me to restart it and scrolling through trying to find where i left off at.

Amazing app, but there could be some fixes

2022-12-28

The way you create playlists in nugsnet is a bit broken, it won’t list an entire show as an album instead it will list every single song instead, after about 5 shows In a playlist it’s going to be very annoying scrolling through all of them and trying to find your show, you also cannot edit the order. Also they need a bigger collection of phish and Grateful Dead. On top of it all they need more artists, not the biggest range of selection

Absolutely have to add The Boss to subscribers

2023-01-29

I’ve been a subscriber for a number of months now mainly because I’m a huge Pearl Jam fan and the collection is phenomenal but for the money you pay each month it would only be fair to add the Springsteen shows to monthly subscribers. If those were added I feel nugsnet would be absolutely off the charts and your subscription base would start to rocket

Thanks for a good live music app guys.
Come on, throw some live Boss shows in for us

Glitchy and inconvenient

2023-03-02

I’ve had nugsnet for over two years now, and they’re yet to iron out any of the major glitches. nugsnet will freeze up and self-exit very frequently, as well as being non-responsive. It also buffers and takes a significant amount of time and service to stream. For nearly $20 bucks a month, you’d think this Sands guy could pay an app developer to help him out. Save your money.

Great app for live music. Very immersive

2023-03-31

I have the Sony wh-1000xm3. I just set 360 reality audio. I’m kind of a live music and sound junkie.
And honestly I can’t believe the sound. It feels like I am on stage with the band. Except, I can set the volume where I need it to be. 😜

I recommend Pearl Jam sept. 4th, 2018 in Boston.
“Even Flow” to sample. This team has done it right!
The user interface is super easy to navigate through. Setting up a playlist is so seamless.
The only negatives are monthly cost for premium sound. But I mean, value and quality don’t come free right?
The Second thing is easy to fix in the next update. When I get a call on my phone it starts the track over. Other than that.

Wow what a great service!!!

Almost Great

2023-05-02

Pros: The music is great. Sound quality is great. There is a lot of potential here.
Cons: The library needs cleaned up. Often you will see an option for a band that is available but then there is no content. Also, there needs to be an option to where offline music is stored. There is no way to set to download to an SD card.

Great Content. App is Just Fine

2023-06-02

I love the music selection. Some of my favorite bands have several new shows per month on Nugs. My only complaint is nugsnet itself. It’s not horrible, but to not have an iPad app or support Apple CarPlay this late in the game is a little strange. To listen in my car I have to completely disconnect from CarPlay and switch over to a different input. As a result, Nugs gets no play in my car.

Up Your Game Braj

2023-07-04

Seriously awesome app if you don’t open anything else while you’re using it. If you open any other app then go back to nugs you’ll lose your spot in the show you’re listening to or if you close it on accident you can’t just reopen it and get back to exactly where you left off, as EVERY other app allows you to. I know it’s a first world problem but Jesus Christ. I pay $26 a month. I want more.

Tough to Beat

2023-08-04

If you like the bands in nugsnet , it's an easy decision to get a subscription. The audio quality is great, there are new shows added regularly, and they have even been expanding the collection of artists. I've found several new bands that I really enjoy thanks to nugsnet . And don't forget the expanded video offerings, which are awesome on my Apple TV. All together, Nugs is my go-to live music source.

Love it!

2023-09-05

I love what I can access in Nugs. It’s the only monthly subscription I’m not willing to give up. I’m a big Billy Strings fan, so having access to audio from every single show is amazing. There are app glitches sometimes and I hate that purchased shows disappear in 48hrs, which is the reason for 4 stars. But I can still appreciate what this website and nugsnet do offer. I use it all day, most days.

Did a 5 year old make this app? Cause it's as fussy as one...

2023-10-07

Of all the streaming apps I've ever used, this is the buggiest, slowest, and most frustrating. Full LTE reception, Wi-Fi, doesn't matter. nugsnet is junk when it comes to it's performance. It's even giving me problems trying to download concerts so I can listen to them offline. Conceptually, I love the idea. nugsnet needs some serious work. I just hope nobody is spending the monthly fee for their premium service.

Latest version of the app stops music

2023-11-07

The latest version of nugsnet does not support listening by any means other than having the nugs app in the foreground with the screen of your phone on. As soon as your screen turns off, pause. As soon as you try to use another app while listening to a song, pause. I tried contacting Support, but nugs does not seem to offer customer support. Pretty disappointing.

Frustrating

2023-12-09

I purchased the $250 service on the apple store. But I am unable to access the shows on any of my devices. Nugs tells me I need to talk to Apple and Apple says nugs has to deal with it. Terrible.

Edit: issue solved. Nugs help were able to resolve the issue. The subscription had got mapped to a different email id and nugs help figured out. Many thanks. Updated rating to 5* from 1*.

I’ve since renewed directly with nugs. Working seamlessly.

The best

2024-01-09

I don’t even know where to begin. nugsnet makes me so happy. I haven’t listened to any other platform since I got nugs. So many live shows from my favorite bands and my 11 year old gets to have access to a unique music library that a lot of kids don’t have. Very grateful for that and I Couldn’t ask for much else! Makes my heart full. Will definitely be spreading the word.

Bad streaming quality all around

2024-11-17

Bought a show to live stream. I got the SD version because I didn't really care about the video, just wanted to listen to the show.
Was extremely disappointed when it started streaming and it was a audience recording being streamed. NOT A SOUNDBOARD STREAM!
Paying that kind of money (the equivalent of buying the soundboard recording) and getting an audience stream was frustrating.
On top of it, the stream wasn't even solid. It kept cutting out. I have extremely fast internet where I was so I know it wasn't on my end.
Stream not worth the money and definitely not worth a monthly subscription.

Fixed!

2024-11-17

They fixed almost all the problems I listed before. Much improved! The only thing I don’t like is it stops what’s playing in a different app when you open it. Sometimes i want to browse and may not select anything to play for quite a while, if at all. In the mean time, it would be nice if it didn’t stop other audio from playing, until the time I choose to hit play.

Minor Annoying Issues

2024-11-17

I like nugsnet but sometimes it takes a while for the music to load. I’ve checked if it has to do with my cell service and there are times it doesn’t. It would also be cool if it was compatible with ApplePlay for driving and not having to look down to change the show or artist.

Great content

2024-11-17

nugsnet has all the music content i could ever want. However, I feel they could make the player a little easier. A recently played section so you can pick up where you left off, the songs do not streamline one into the other if it’s a Segway of 2 songs you have to wait for the second to load.

Love to Hate

2024-11-17

I love nugsnet and use it regularly to follow Umphrey’s, but my least favorite thing about nugsnet is that it will stop playing music after a phone call isn’t answered. I usually listen to nugsnet in the shower and if the phone rings and I don’t answer it, the music doesn’t continue playing once the phone stops ringing and it’s really annoying.

Troublesome

2024-11-17

I can not unsubscribe. I went to settings and the only options were monthly, yearly, and cancel. Cancel does not cancel subscription it only closes settings. I have now paid for another month that i had not planned on. No help or contact us section. Please fix or add a help section.

Scott Passeser
2023-06-28

After a 25 minute process to pay for and locate the concert I intended to see, Nugs double charged me to watch a Dead and Company concert last week. The TWO charges for $38.01 appear on my credit card statement as plain as day. I tried Nugs pathetic excuse for customer service and was quickly informed I had to contact Google Play for resolution. Until that moment, I had no idea Google Play was even involved in this. But they could not help me and sent me back to Nugs. At no point was I given the option to explain what happened to anyone, in any country, at any time, for any reason using any form of verbal communication. You simply cannot communicate with this company. I was given a menu to choose from but never a chance to speak to anyone. After 5 days of severe frustration I cancelled one of the charges with the credit card company, who was only too happy to speak to me and clear it up. Also, the Nugs interface is indescribably unintelligible. After I paid the first time, I clicked Listen and got nowhere. 30 minutes later, I was sent a link but that link brought me to the first two songs that were free to anyone. When they were over I was back to nothing. The free stuff was not what I sought. I paid for the entire concert. It was only when I paid a second time that I was sent the correct link, but this took another 15 minutes so I missed two songs in the middle of the first set after paying $76. There was no customer service. I just sat there hoping and waiting. This app is atrociously bad, cold and impossible to know what to do next. It is the most inexcusably inept app, website and company I have ever encountered.

Dave Ring
2022-07-09

Please be more transparent about how patrons can NOT airplay or screen share before purchasing the shows. Buying a show for $30 only to watch it from my phone…..you are misleading your customers. Tonight will be my last purchase. I reached out for help immediately through the site and was dismissed. Lesson learned!

A Katzman
2021-03-19

I bought a ticket to the march 18th Susan Tedeschi (LGC5168524) I used the confirmation to get on to see the show. (I missed the first 6 minutes so that if you provided any information then I did not see it. The live show stopped about 15 minutes in. When I tried to get back onsite it asked if I waned to nut a ticket. Otherwise I could not get back into the show I purchased. I am not on Facebook and do not wish to enroll in another streaming service with a monthly membership. Do you have to be on Facebook or enrolled on nuns.net to get the show? If so, that was not clearly indiCATED IN THE MATERIALS.

C Pedder
2021-01-01

Terrible.... We were given the new year eve avett brothers 2020 concert as a gift but could not cast it to our tv...it was a $34.00 purchase as I see it. Only able to crowd around a laptop screen...no support....terrible start of the year experience



Is nugs net Safe? 🤗🙏


Yes. nugs.net is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 41,529 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for nugs net Is 25.7/100.


Is nugs net Legit? 💯


Yes. nugs.net is legit, but not 100% legit to us. This conclusion was arrived at by running over 41,529 nugs.net User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for nugs net Is 44.1/100..


Is nugs.net not working? 🚨


nugs.net works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
nugs.net $14.99
nugs.net HiFi $24.99
nugs.net (no trial) $14.99
nugs.net $149.99
webcast $29.99
webcast $34.99
webcast $19.99
webcast $24.99
multi-night webcast $49.99
webcast $14.99


How was your experience with nugs.net? Post a Review




Features

- Official soundboard audio

- Full concert videos available on-demand

- Exclusive concert livestreams from iconic and up-and-coming artists

- Unlimited and ad-free streaming

- Premium soundboard quality with hi-res streaming

- New shows added daily, from current tours to classic archives

- Create and share playlists of your favorite songs

- Save your favorite shows and playlists for offline streaming

- Free access to 24/7 radio and video streams, as well as weekly featured shows

- Paid subscribers get access to exclusive livestreams and contests, as well as 15% off on pay-per-view livestreams, downloads, and CDs

- Streaming is available through the app, your computer, Sonos, BluOS, Apple CarPlay and AppleTV

- Optional HiFi upgrade to unlock lossless streaming, MQA, and 360 Reality Audio

- Featured artists include Dead & Company, Metallica, Phish, Billy Strings, Pearl Jam, Goose, Bruce Springsteen, The Allman Brothers Band, Jack White, Wilco, My Morning Jacket, Jerry Garcia, Jimmy Buffett, Jason Isbell and the 400 Unit, Pixies, Widespread Panic, Sonic Youth, The String Cheese Incident, Tyler Childers, The Disco Biscuits, Umphrey’s McGee, Gov’t Mule, Greensky Bluegrass, Dave Matthews Band, Ziggy Marley, and many more!

- Auto-renewing monthly and annual subscriptions available

- Two subscription types available, each with two tiers: monthly (30 days) and annual (365 days)

- All subscriptions auto-renew

- 7-day free trial available for all plans

- Payment will be charged to the iTunes Account at the end of your trial period if applicable, otherwise at the time of your purchase

- Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period

- Accounts will be charged for renewal within 24-hours prior to the end of the current period

- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the users Account Settings after purchase

- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.

  Customer Service/Support
Developer:
nugs.net enterprises, LLC

Contact e-Mail:

Website:
🌐 nugs.net

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