Contact nugs net Support

Every time I sign in and come back the bugs app makes me sign on again and over and over , also I ordered a stream concert and then I lost my Visa card and the nugs people canceled my whole account and then the whole nugs app erased my stash of this concert I paid good money for , I immediately resigned back with my new Visa card and never got my expensive concert put back much less had any real human response to my many emails and I still pay every month but for what ? One day I hope you can use real people with a real customer service phone number so we customers can get proper service

Love the content of the nugs app. They are unmatched in providing the quantity and variety of live music and it is updated regularly. However, the app constantly crashes, losing your place in the show or song you were listening to. Everyone that uses the app knows what I’m talking about. Every time you lock your phone and use another app, nugs crashed, forcing you to reboot and go find your place again. With the amount of content on the app, this is an incredible inconvenience and seems to be getting worse with every IOS update. Before you spend the money on the monthly subscription service, please consider this glitch and it’s impact to your listening experience.

First, I use this app all the F'ing time... Great catalog. I also subscribe to Live Phish. So am a bit beholden to nugs... But for the life of me, why does it always forget what I am listening too? Scenario: I'm driving and listening to a Panic or Goose show... I'm streaming. It's half way through the 3rd song of the first set. I get home. I go inside my house. The next morning I get back to my car - and not only does it not remember where I was in that 3rd song, but it takes me back to the home screen and it doesn't even remember what show or even band I was listening to. Very, very annoying. A little better experience if it was a show I had downloaded... But still super annoying