Company Name: MilwaukeeTool
About: Introducing ONE-KEY™, the first digital platform for tools and equipment.
Combining a free-to-use inventory program with the industry’s smartest tools,
ONE-KEY™ provides a new level of control and access to information that will
revolutionize the way work gets done.
Listed below are our top recommendations on how to get in contact with Milwaukee® ONE-KEY™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Milwaukee® ONE-KEY™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MilwaukeeTool
by Qci Welders
I was looking to switch over to all company supplied tools, so was very excited to see that Milwaukee had this tool tracking system. That excitement was short lived once after purchasing 4 sets of these tools and seeing the EXTREMELY lackluster results.
I understand the Bluetooth location orientation, so realize that this isn’t a GOS system, but it isn’t working.
I had setup 2 of my impact drivers, 2 drills and one Tick before bringing them to a job site. On my drive in that morning, all the tools showed current tracking, but only one has worked since. I have the Tick in my van with me, been driving around with it for a week, but it has never shown up.
The other 4 tools are all together, and 1 got a reading on one of the tools 1 day, obviously off of someone that has the app on their phone at the site. The other 3 tools have never shown up, nor any of the tools showing a reading from when I was onsite near the tools.
Very disappointed with this type of performance from a Milwaukee branded anything. Should’ve stuck with RIGID for 1/2 the price and their lifetime warranty.
by ""grouth4976
You are missed leading false advertising of finding a tour on a job site is the biggest BS I’ve ever heard of. I always like your tools do you guys are normally a very reputable company but this one I lost about $500 worth of tools that cannot be replaced because of your false sense of security I bought top dollar for your locating services. It’s basically told me that my tools were there at one point in time and disappear with no help to find them ever again. I am so severely disappointed in you should be to the false advertise your character of a name they respectively standby all the time and boast about has completely tarnished to a simple little gimmick that you would sell to the American public. At this point I am disgusted with the name Milwaukee. And being at all my tools are gone I am looking to a new manufacture to better suit my needs those honest and keeps up with what they say. I don’t think I have anything else to add to this I think my text speak forth.
Sincerely disappointed customer.
by Vanndemonium
This is a good start for what I believe could be a much more powerful tool. One key can track tool and equipment locations and even lock ONE-KEY™ enabled devices (only 3 devices so far). The app needs more design enhancement. The current version has connect up at the top right (after you select which tool) and then touching the tool again edits it’s information. These options should be reversed. Touching the tool again will connect and show all relevant information while the top right small font should give you the option to edit the tools information since that will be the least often performed function. Also, ONE-KEY™ currently doesn’t interact with the Milwaukee m18 batteries. I should be able to track the location and disable the output of these batteries since they cost as much as the tools do. Finally, I have to connect manually to lock and unlock my tool each time. Since the app already knows usage information about the tool and pings it for location every so often, I should be able to set an option to automatically lock the tool after X minutes of inactivity. Alas, I have to reconnect and lock the tool every time. Finally, I really want the ONE-KEY™ tools when locked, to prevent the batteries from being removed from the tools. The batteries and the battery charger are no different than the tools that have no smart features.
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