Contact Toters توترز Support

Toters holds a virtual monopoly over most of Beirut’s delivery services, which has never been more important to people than during lockdown. Yet their customer service and quality control has never been worse. Over and over again, I experience the same thing - restaurants send me the complete wrong item, an order with half of the items missing or rotten, or some other massive screw up, and NEVER do they compensate the customer or make the company make it right. I have been screwed out of so much money and left hungry (because there is. Or a curfew) so many times because of these people. And they don’t care. They won’t respond to emails, and they will block in-app reviews of restaurants that mention their failings. This is PREDATORY GARBAGE.

If you are looking for a bad experience go ahead and download it sincerely. There is no customer service, staff is rude and doesn’t answer, you contact them they dont even reply to you. This is what bothered me the most, there is the wrong orders and lots of other food related stuff. As an established advertiser myself, please stop wasting money on advertisements and channel some of the budget into your customer support team or your IT and developers team. At least here you wont be able to delete my review :) opt out from such an experience, sincerely!

As an iOS developer, i know apps need to always stay up to date with technology, and this app doesn’t. It contains a lot of outdated components, and no dark mode support after almost 3 years. Also there are bugs related to search, and add to favorite doesn’t add my stores to favorite, to name a few. I hope these bugs/features get added to your scope so we can enjoy a better user experience.