Contact TheaterEars Support
Published by Theater Ears, LLC on 2023-12-23 About: NOTE: Content only available in the United States and Puerto Rico
Join the
movement! The TheaterEars app allows you to watch new release films at the movie
theater in Spanish. Simply load the app select your movie, showtime and language
to get the movie track on your phone.
How to Contact TheaterEars Customer Service/Support
Listed below are our top recommendations on how to get in contact with TheaterEars. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TheaterEars. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: TheaterEars
E-Mail: [email protected]
Website: Visit TheaterEars Website
57.14% Contact Match
Developer: Cinemark USA, Inc.
E-Mail: [email protected]
Website: Visit Cinemark USA, Inc. Website
Reported Issues: 5 Comments
By Jerry Vasquez
5 months agochange from spanish to english
By Sean Sullivan
11 months agoI have my earbuds connected to my android device but my movie will not sync
By millie_9_chavez
Is there a way Avengers: Endgame can be available sooner?
I purchased/reserved tickets to watch it on Tuesday, April 30th with my mom and sisters only to barely find out the translation on the app comes out on May 3rd. The tickets I purchased are non refundable so it’ll be really difficult for my mother to enjoy the movie without watching it in her native language and that makes me feel bad. I would give this 5 stars had I been notified sooner about this as I didn’t know it would take longer to go see. It works great but the situation I’m in is difficult. It’d be appreciated if you guys could push the date closer, my mom’s really excited to watch it but she won’t understand a thing if it’s not in Spanish :(
By megdatenight
Great quality but needs a lot more options
This is the first review I’ve ever made because I hope the app owners start adding more options. The app works great, and if there is a movie you really want to see actually listed, it’s amazing. But my husband uses this app because he doesn’t speak English and going to the movies is a perfect date night option we haven’t been able to really experience. We have seen one movie with the app and everything worked great. It was the first time my husband had ever been to a movie theater. But we want to go back and the movies we want to see aren’t options and they don’t look like they are coming anytime soon. So please, add Toy Story and Lion King to the app so we can enjoy. I have told all my friends about the app and everyone I know that doesn’t speak English. The app could really take off if they invest a little more.
By prettybluebird
I have questions
I haven’t tried this in a theater yet but I have tested it at home. I didn’t know what to expect but It was okay. The movie and audio did sync. I have parents that only speak Spanish and want to take them to the movies. Im uneasy since the time schedule on this app are mostly unmatched to the time schedule of when the movie actually starts. Like let’s say I want to watch the Batman at 1:30pm, this app would give the option at 2:30pm and nothing for 1:30 pm. I read that the audio downloaded only works at that scheduled time that it was downloaded for. Is that true?
Have a Problem with TheaterEars? Report Issue
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Why should I report an Issue with TheaterEars?
- Pulling issues faced by users like you is a good way to draw attention of TheaterEars to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TheaterEars customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TheaterEars.
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