Memo app not working? crashes or has problems?

Memo Status

Last Updated on 2024-09-29 by Komorebi Inc.

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Common Memo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Memo app on iOS and Android devices. Solve all Memo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Memo iPhone Issues and Solutions

Memo iOS app crashes, not working, errors
Memo iOS app network issues
Memo on iOS has black/white screen

Memo Android App Issues and Solutions

Memo has errors/crashing/not working
Memo server network connectivity issues
Memo has black screen

Memo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Memo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Memo app crashes or not working on Iphone (iOS):

Close and restart the Memo app on iPhone
Update Memo app to the Latest Version for iOS
Uninstall and reinstall Memo iPhone app
Update your iPhone to the latest iOS version

Fix Memo on iPhone unable to connect to server/internet connection issues::

To resolve Memo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Memo black/white screen (blank screen) on iPhone:

Follow the Memo iOS app troubleshooting guide Here →

Memo Android App Issues and Solutions

Fix Memo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Memo app issues:

Force Stop the Memo App
1. On android, goto "Settings" » click Memo app. » click "Force Stop".

Update Memo to the latest version on PlayStore

Clear Memo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Memo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Memo.

Fix Memo unable to contact server/ Memo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Memo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Memo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Memo on android.

Solve Memo black/white screens issue on Android:

Follow the Memo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Komorebi Inc., developers of Memo.

About this app

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