Contact EcoWater Systems Wi Fi Manager Support

After initial installation, the dashboard was working in real time. After a half day of operating, the dashboard is frozen. It does not update in real time and has not in an entire day. I was happy at first but no longer. Even the web version behaves the same. Major bug in my opinion, and the system is connected to WiFi, as it shows online, and the hourly water usage appears to be updating, not the Gallons Used, Gallons Daily Average, Gallons Available. Little value to this app since I have to go to the unit to get key metrics.

Incorrect information shown a lot. No alerts about low salt, etc. Functionality is poor i.e. you’re unable to change settings on the system. The biggest concern is that each time I connect my device to the Wi-Fi and this app my internet starts acting very funky. I’m unable to open webpages at times and cannot root cause the problem. I’m also unable to find the privacy policy or data security information. I’m disconnecting from device and deleting app indefinitely.

This app I used to look at my water usuage. I brought from Angel water through Costco. One of the worst service people, even though my system is under warranty they don’t care and charge me for every visit even though problem is with unit. App every day loses connectivity if asked they say it’s ecowater problem and need to contact them but they don’t have solution for alerts Iam receiving and said it will be fixed with App upgrade and that never happened from last 6 months.