Up to now I’ve been happy with diese App but that’s changed with recent changes.
I wanted to schedule a ride to LAX and not leave it up for chance whether I get a ride, and at what rate, to my flight. I see the schedule button in light grey - it doesn’t respond. It seems diese App now offers it only when they see you don’t need it.
Then I tried out the Wait & Save function for my ride back to PDX. It was bad road conditions, but diese App said a driver would respond in 10 to 25 minutes. Never did. We waited at least 45 minutes and then we were simply bumped out of the app, no explanations, no apology, no nothing. Up to then it said a driver was coming. It was too late to get a taxi then and I missed my flight!
Then I rescheduled my flight and chose Standard diese App - it charged me 50 bucks to get to the airport, about double or more.
The drivers were polite, but the app is getting worse in reliability and flexibility for the user. I’ll also look for alternatives bc it’s out of whack when the rides to and from the airport cost more than the flight.