Astea Mobile Avis

Astea Mobile Avis

Publié par on 2022-12-01

🏷️ À propos: Astea Mobile works with Alliance and FieldCentrix solutions, replacing paper-intensive, manual field service processes with standardized, automated and streamlined operations. Global mobile workforces are empowered with wireless access to the real-time information they need — when and where they need it — to eliminate inefficiency, enhance customer service and improve service margins and contract profitability.


       


Expérience client globale 😎


👿🤬😠 Négatif
75.3%

🙄💅🫥 Neutre
13.6%

😎👌🔥 Positif
11.1%

~ à partir de Justuseapp.com NLP'analyse de 7 revues de logiciels combinées.



Lire 5 Service client avis 👿🤬😡😠💢😤

1.0 out of 5

Bug

2022-10-20

Impossible de lancer sur iPhone iOS 13.5.1 tourne dans le vide au mot de passe

Pb Server URL

2024-06-04

Ne fonctionne pas. Impossible de saisir l'URL serveur dans les réglages.

Pfff

2024-05-26

Ne marche plus du jour au lendemain !

Bug toujours avec iOS 10

2023-12-03

J'attendais cette mise a jour depuis un moment, et il s'avère qu'elle bug toujours sur "Veuillez patientez" lors du chargement sous iOS 10.

Bien mais problème avec iOS 10

2024-08-06

Il est très bien mais ne fonctionne pas avec ios10



Est Astea Sûr? 🤗🙏


Non Astea Mobile ne nous semble pas très sûr. Ceci est basé sur notre analyse NLP (Traitement du langage naturel) de plus de 7 avis d'utilisateurs provenant de l'Appstore et la note cumulative de l"Aappstore de 1.0/5 . Score de sécurité Justuseapp pour Astea Est 12.8/100.


Est Astea Légitime? 💯


Non Astea Mobile ne semble pas légitime d'après notre analyse. Cette conclusion a été obtenue en passant 7 Astea Mobile avis d'utilisateurs via notre processus d'apprentissage automatique NLP pour déterminer si les utilisateurs croient que l'application est légitime ou non. Sur cette base, Justuseapp Score de légitimité pour Astea Est 28.6/100..


Est Astea Mobile ne fonctionne pas? 🚨


Astea Mobile fonctionne la plupart du temps. Si cela ne fonctionne pas pour vous, nous vous recommandons de faire preuve de patience et de réessayer plus tard ou Contacter le support.



Quelle a été votre expérience avec Astea Mobile ? Poster un avis




Caractéristiques

Global mobile workforces are empowered with wireless access to the real-time information they need — when and where they need it — to eliminate inefficiency, enhance customer service and improve service margins and contract profitability.

Astea Mobile also enables the service technician to communicate, via instant messaging, with other engineers, corporate office, warehouse or other predefined contacts as determined by the organization.

Astea Mobile works with Alliance and FieldCentrix solutions, replacing paper-intensive, manual field service processes with standardized, automated and streamlined operations.

Astea Mobile also allows technicians to manage their own schedules in the field while keeping the home office updated in real time.

Technicians have the ability to capture and submit service ticket information without the need for paperwork or for re-keying into the back office system.

It allows them to post parts used against the work order, request parts if they are not in van stock, track the technician’s van stock, receive inventory and ship parts back to the warehouse or depot for closed loop tracking of RMAs and vendor claims.

Work orders are sent wirelessly from the office and include customer account and job site information, equipment history and contract and warranty data — onsite, at the press of a button.

Service technicians can review and accept assigned jobs on their mobile devices as well, increasing productivity and accelerating call response.

When enabled it allows Alliance, FieldCentrix or ServiceVision back office users to view the current technician’s location for the purpose of intelligently scheduling, even while the application is in the background.

Service technicians are armed with all the information they need to complete a service or maintenance job.

This makes it easy for the field service engineer to stay connected and make sure that he gets everything he needs to deliver outstanding service.

This flexibility provides the office with a more accurate reflection of schedules, job scope and resources, enabling the operation to reduce the travel time and distance between jobs.

As work orders are scheduled the correct field engineer is notified via his or her wired or wireless device.

The solution also supports complete parts management from the field technician’s standpoint.

  Service client et soutien
Développeur:
Astea International Inc.

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