Company Name: KRAFTWERK 9 LLC
About: When developing apps, we do our utmost so that they look great, are easy to use and, of course,
fully meet the user’s needs.
Headquarters: Sheridan, Wyoming, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Kraftwerk 9https://support.apple.com/HT202039
https://kraftwerk9.com/privacyus
Paid for premium and the app does not work would like my money back
by CrysCora
So loved this app at the beginning, not quite sure exactly what I paid when they offered the “full access” this was prior to the “pro” but anyway I made my purchase, ignored the constant glitching and having to relaunch the app anytime I put my phone down (really annoying but ok) so anyway I was fine for months then I just noticed that now since there is another “upgrade” my original purchase now comes with ads. And I mean 5-10 seconds of trying to use the frickin slow, glitching app almost to what I need to select and there it is the dam ad... honestly I made my purchase why is it that now that there is a “pro” I have to pay again or at least leave my version alone that there isn’t any pop ups or ads when I made my original purchase!
by MISS.ALISHA.O
I purchased the pro version & it worked for a minute but now it won’t work. 99% of the time the app won’t open & when it does it will say it’s searching for the device. I’ve waited for more than 30 minutes trying to “search” for my device with my phone right by the the tv & it still won’t work. I thought maybe deleting the app & downloading it again will help but it doesn’t. The app will randomly start work when it wants. My significant other has the same app on his phone & his won’t even open. I am still trying to connect to my LG tv. I would not recommend this app or pay for the pro version, it’s not worth the money!
by Mr_Achilles_I
Downloaded this app after my two kids managed to make our old tv remote completely disappear from he face of the earth. Was hoping to not have to buy an expensive replace or a cheap universal one but found this smart app. The connectivity of it asked like a nice feature and for what it’s worth the first time I opened it seemed to work fine. Used it for an evening and got quickly tired of the ads so paid for the full app. Literally the next day it started giving me a ton of trouble, random crashing in the app, 15 mins to connect to the tv while it’s syncing on starts, and the most common error is it will “successfully connect” and not show any of the remote interfaces like it can’t load them. Tried updating and reinstalling with same results. Essentially now if i open the app, I can expect to have to restart that app 5-6 times during use. Another fun thing is if it’s connected, and you are watching something but just leave the app open and put your phone to sleep, when you need to use it and turn it back on it does just go back to working. Cycle sync icon for 2-3 mins and then crash. It’s basically now something I spent money on that will sit useless in a folder on my phone. I’m giving it two stars because I saw it working well at start and would love if it was consistent. Guess who’s just buying a universal from Walmart now?
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