Contact Focus - Timer for Productivity

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About: Saroyan Masterbuilder

Headquarters: Seaside, California, United States.



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Focus - Timer for Productivity Contact Information

Listed below are our top recommendations on how to get in contact with Focus - Timer for Productivity. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Focus - Timer for Productivity. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 3 Customer Service Reviews 😭😔💔

4.4 out of 5

This app is poor. Cannot end subscription. Do not download!

2022-05-06

by CR477360983

I wanted to like this app but there are 2 fatal problems with it: First, it doesn’t even work. Notifications never come up, no sounds occur, so you keep working and working past the allotted times period. I disabled do not disturb and used the app on my watch. No notifications ever occurred. Totally defeats the purpose of timeboxing.

Second, there is no way to END the subscription. The only way to even use the app is to sign up for a subscription, which has a free trial for the first few days. After using this app for 30 minutes it was totally clear I didn’t want it, so I went to “manage subscription” to end my subscription and conveniently for them....there’s an error! So now I’m going to have to track them down to end my subscription and they surely will drag the process out past the free trial period to get their money.

I regret downloading this app. Please learn from my mistake and just use the timer that is already built in to iOS.

Dark mode IAPs: an accessibility perspective

2022-05-13

by Anahata108

For photosensitive users, dark modes aren't just an aesthetics choice. For these users, especially those looking at their devices all day, dark modes aren't just about being pretty. Dark modes are fundamentally required to make the app useable at all.

Dark modes are an *accessibility* feature. They make the app useable in the same way that AssistiveTouch or VoiceOver do. Would you charge more for accessibility features? No. That would be terrible. Dark mode is an accessibility feature in exactly the same way other features are. Night Shift, True Tone, and the lesser known Reduce White Point aren't enough for some users: dark modes are the only way for them to use apps they can look at for hours at a time.

Furthermore, some users have "floaters" in their vision caused by fluids shifting in their eyes. They cannot comfortably use black on white UIs as a result. Dark modes are the main way users with these floaters can interact with their devices.

All that said: I realise that app developers need to make money. That's fine, really! I work as a developer myself. I understand. But charging for an accessibility feature is the wrong way to do it. I'd be happier making a *donation*, and getting nothing, than I am having to pay to configure the app to be useable in a way that doesn't cause me eyestrain and discomfort.

Dark mode is an accessibility feature. I shouldn't have to pay to make the app accessible.

No Watch support for series 1 & 2

2022-05-20

by Paula Maria

Saw that this was watch compatible, and downloaded it for that reason. Perhaps that support only started with watchOS 6, but I find that doubtful since it was only made available (to séries 3 and above) a few days ago. As watchOS 6 is not yet available for Series 1 & 2 watches, I’m unable to download and use it with my watch. Disappointing. While it’s important for developers to keep up to date with OS updates, and I would otherwise appreciate the timeliness, there’s no reason to drop support for a previous version of an OS when it’s not yet available for all devices that will support it. Glad I have not yet paid for this app. I don’t mind the subscription fee, as I understand the work involved in app maintenance and development, but I would have been livid if I’d been a paying subscriber and support for my watch was dropped before the watchOS update became available for me. Not exactly a fair way to handle things IMO.


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